William, I'm sorry to see you aren't completely satisfied with your American Standard Baby Devoro toilet. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. The photo is a representation of what finial installation may look like, but we make sure the product description says"Toilet Seat Sold Separately" If you need any assistance with your American Standard Devoro toilets, please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team.