We at Agri-Fab value you as a customer and your opinions are important. Missing/ defective parts are as frustrating to us as they are to you. As a company we take this very seriously and work with our quality and production control team to get any issues corrected. Agri-Fab customer care team is available Monday - Friday between 7 am to 5 pm CST at 800-448-9282 to assist you. Please give us a call before returning the unit as to hopefully we can help you get it up and going. I will need a little information in order to fully assist you. Every Agri-Fab product has a silver and black sticker. This sticker will have your complete model number and date code.
Sincerely AF Customer Care.