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Questions and Answers for Warmwave 1,500-Watt Electric Fan Portable Heater

Internet #202025247

Model #HFQ15A

Store SKU #438775

  • Fast heat circulation for small areas, yet cool to the touch
  • Easy to use analog controls with adjustable thermostat
  • Overheat auto-shutoff protection for added safety

Questions & Answers

20Questions
caret
Q:can this be plugged into surge protector
by|Nov 14, 2018
5 Answers
Answer This Question

A:  Yes

by|Nov 5, 2019

A:  No...space heater cords can over-heat causing a fire if plugged into a surge protector, power-strip or extension cord.

by|Dec 23, 2018

A:  Well, I shall think so if the surge protector can handle a 1500 Watts load!

by|Nov 15, 2018

    A:  No! The surge protector get hot and will shut off. I tried it myself. Best to be plugged into the wall only.

    by|Dec 17, 2019

      A:  Yes, this model can be plugged into a surge protector. Thank you!!!

      by|Nov 14, 2018
        caret
        Q:Is this space heater UL listed?
        by|Mar 21, 2018
        5 Answers
        Answer This Question

        A:  SUMMIT: Yes, this WarmWave heater is ETL certified to conform with UL standards. If you have any other questions, please give our customer care line a call at 888-880-3267. Thanks for your inquiry!

        by|Nov 8, 2019
          1 found this answer helpful

          A:  I don't know. According to the Homedepot website it is Not!

          by|May 5, 2023

            A:  I don't see a UL listing anywhere on the box. And the one I have in my shop doesn't seem to have a knock over shut off. But it is quiet and heats my 20x20" shop adequately.

            by|May 5, 2023

              A:  This heater is Intertek Listed which conforms to UL.

              by|Nov 26, 2018

                A:  Yes, this product is UL listed.

                by|May 5, 2023
                  caret
                  Q:I bought my heater last year from home depot, and this year when i plugged it up it won't work, how long is the warranty? Do your heaters only work for one year? Who do I talk to or get in touch with about repair or replacement?
                  by|Oct 30, 2017
                  2 Answers
                  Answer This Question

                  A:  Yes

                  by|Nov 5, 2019

                  A:  Sandy: We are sorry to hear your heater has stopped working. Please give us a call at 888-880-3267 and one our customer care agents will assist you.

                  by|May 5, 2023
                    1 found this answer helpful
                    caret
                    Q:Can I pick up at store
                    by|Mar 6, 2017
                    5 Answers
                    Answer This Question

                    A:  I ordered online and picked it up at a store here in California. I would guess the same should work for you.

                    by|Feb 5, 2020

                      A:  I have ordered items over the Home Depot website and had them shipped to the store without paying any shipping charges. Home Depot notifies you when the item arrives so you can go to the store and pickup from Customer Service.

                      by|May 4, 2023

                      A:  Yes

                      by|Nov 5, 2019

                      A:  Yes

                      by|Oct 16, 2018

                        A:  Well... I bought these for Christmas presents. At the time they were in the store.

                        by|May 4, 2023
                        caret
                        Q:With thermostat turned all the way up it wont turn on even in cold room?
                        by|Mar 1, 2017
                        4 Answers
                        Answer This Question

                        A:  Mine did!

                        by|Oct 16, 2018

                          A:  With the thermostat setting set at it's lowest point the heater should come on at around 45 degrees F. If your heater is not coming on at full thermostat: make sure your electrical plug has power that a circuit breaker didn't trip ? If it still doesn't come on it sounds like you may have a defective thermostat. I own 10 of these heaters that I use in different residences and have never had a thermostat problem.

                          by|Mar 1, 2017

                          A:  Check to see if the heater is sitting flat on the floor. It has a small plunger underneath, if that thing is sticking out even a little bit, the heater won't operate. Otherwise check the wall plug (actually called a receptacle if you want to sound impressive to the inlaws) with a lamp to see if the circuit is working, if the plug is good, then the heater is not . . . :(

                          by|May 5, 2023

                            A:  I'm sorry you're having trouble with this product. On the highest setting, it should come on any time the room drops below 95 degrees. Please call our customer care line for trouble shooting at 1-888-880-3267. Thank you.

                            by|May 5, 2023
                              caret
                              Q:Is it noisy?
                              by|Feb 22, 2017
                              5 Answers
                              Answer This Question

                              A:  The unit I bought is VERY quiet. No rattles.

                              by|Nov 14, 2018
                                2 found this answer helpful

                                A:  I don't think so. Of course, the fan makes some noise but I've never found it to be distracting.

                                by|Nov 13, 2018
                                1 found this answer helpful

                                A:  No, it is very quiet. I specifically bought these because it is quiet. I have one in the RV. One as supplemental heating in a bedroom and one in my company president's office.

                                by|Oct 25, 2018
                                1 found this answer helpful

                                A:  As compared to other portable heaters it's slightly quieter than most.

                                by|Oct 25, 2018
                                1 found this answer helpful

                                A:  Short answer, sounds a little quieter than an old dishwasher from 2005 on rinse . . This heater has a metal fan blade, the fan HAS to move enough air past the heating element to keep it from overheating inside the heater . . . low is 900 watts, high is 1500 watts. As the fan runs it eventually picks up dust from the air which coats it, and interferes with the laminar flow (really, Google it) of the air across the blade and makes a whole lotta racket after it collects enough dust to do so. Try blowing out the dust (outside, or you'll end up choking). Before it gets dirty, it has to get that air moving which makes racket. the solution is a large blade running at a lower speed, but most folks don't want something that is more expensive, and a whole lot bigger to hold a large fan blade.

                                by|Oct 25, 2018
                                  1 found this answer helpful
                                  caret
                                  Q:Does this shut off automatically if it tips over? Thinking of my cats. Also, is there a model with a remote?
                                  by|Jan 11, 2017
                                  5 Answers
                                  Answer This Question

                                  A:  Yup, it has a fall over switch to protect the house from errant kitties , kids, and their parents. This model is made for affordability, keep looking, they are out there with remotes, but at 7 times the price.

                                  by|May 5, 2023

                                    A:  The heater has thermal over-heat protection.

                                    by|Mar 1, 2017

                                    A:  no

                                    by|Jan 25, 2017

                                      A:  This item does automatically shut off and the other information is not available.

                                      by|May 4, 2023

                                        A:  Yes, this item does have a tip over switch.

                                        by|Oct 25, 2019
                                          caret
                                          Q:How do I keep the heater on longer ? It keeps shutting off
                                          by|Mar 3, 2016
                                          6 Answers
                                          Answer This Question

                                          A:  The first knob has to be turned all the way up, or else it will keep shutting off. It also shuts off when it gets too hot.

                                          by|Feb 25, 2020
                                            3 found this answer helpful

                                            A:  This heater has 2 heat settings, 900 and 1500 watts. This might seem weird, but I have one, have had it for years and here's how to keep it on longer. If you are in a small room, and keep the thermostat up all the way, the fan heats up the room quickly, samples the temperature in the room, says "good enough" and shuts down . . the heating and air conditioning folks call this short cycling . . believe it or not, if you switch to the LOW setting from the HIGH setting, and then leave the thermostat all the way up, it'll take longer to heat up the room, but all the time it is running, it's pulling in the coldest air in the room, near the floor, and warming it up . . cold feet feeels like a cold room . . try it and see, some times opening up the door to the room a little bit, letting a LITTLE hot air out at the top of the door, makes the heater stay on longer and pull more of the coldest air near on the floor past it's heating element, warming those tootsies up longer . . former electrician, and person with chilly feet . . .

                                            by|Oct 31, 2019
                                              10 found this answer helpful

                                              A:  Hi Kee, Check your settings. If the heater is set to low heat, once the area reaches that warmth setting, it will shut off, having done its job. If you want the area to remain heated, turn the setting on higher. When set to the highest setting, the heater doesn't turn off.

                                              by|Feb 25, 2020
                                                4 found this answer helpful

                                                A:  Turn the thermostat on the heater clockwise until it stops and it will most likely run continuously.

                                                by|Jan 6, 2017

                                                  A:  It is junk. No warranty. Toss it.

                                                  by|Feb 25, 2020
                                                  4 found this answer helpful

                                                  A:  Turn up the thermostat. If its shutting off when the thermostat is turned up all the way it could be the over heat protection.

                                                  by|Oct 17, 2018
                                                  1 found this answer helpful
                                                  caret
                                                  Q:My heater won't blow hot air out but it still comes on
                                                  by|Feb 10, 2016
                                                  5 Answers
                                                  Answer This Question

                                                  A:  You may have it on the fan only setting or the heating element has failed.

                                                  by|May 3, 2023
                                                  1 found this answer helpful

                                                  A:  Did you check the settings? It the heater set to heat or fan? the first setting is off, then air and then followed by low and high heat.

                                                  by|May 4, 2023

                                                    A:  Your heater is busted and it is unsafe to run. Return for replacement or a refund. Without the fan to cool off the heat element (and send that hot air into the room) the heater is a serious fire hazard. That is why the variable temperature switch on the left turns on the fan before the heater coils are turned on. This information is in the product literature that should have been in the box when you got the product.

                                                    by|May 4, 2023

                                                      A:  Mine failed after a few months. It's not a good product. You can use it as a paper weight or toss it out.

                                                      by|Oct 25, 2018
                                                        1 found this answer helpful

                                                        A:  First mode on heater is fan only....no heat. Second mode is low heat. Third mode is high heat.

                                                        by|Jan 6, 2017
                                                          caret
                                                          Q:HOW DO I RESET THE HEATER? IT FELL OVER AND NOW DOES NOT WORK.
                                                          by|Dec 27, 2015
                                                          4 Answers
                                                          Answer This Question

                                                          A:  Hi Sylvia, Unplug the heater for 5 - 10 minutes so that it can reset. Plug it back in and enjoy the warmth.

                                                          by|Oct 25, 2018
                                                            2 found this answer helpful

                                                            A:  I've done the same thing with mine a few times. With the floor not allowing sufficient airflow to pull the heat away, the unit triggers its overheat shutoff. I just unplugged it for 10 minutes or so (per the manual I received with it) and it automatically reset.

                                                            by|Oct 25, 2018
                                                            2 found this answer helpful

                                                            A:  Unplug it and stand it up again on its feet/bottom. It has an automatic shut off for when it is not upright so that the heater will not star a fire (such as in the carpet). Wait about 10 minutes or so for the internal temperature sensor to cool back down to the ambient temperature, then plug the heater in again and turn it on. These directions are in the product literature that came with the heater.

                                                            by|Oct 25, 2018
                                                              1 found this answer helpful

                                                              A:  Did you try unplugging it then plugging it in (to reset it) . If it fell from a shelf or something like that it could be broken. It is not built like a tank. Remember the price you paid for it.

                                                              by|May 4, 2023

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