Questions and Answers for VIGO Verona 42 in. L x 42 in. W x 79 in. H Frameless Hinged Neo-angle Shower Enclosure Kit in Brushed Nickel with Clear Glass

A:  Hi Tomk, Thank you for your inquiry. To provide you with accurate information regarding the length of the glass side walls and the width of the opening, I recommend referring to the product specification sheet available at the following link:https://vigoindustries.com/cdn/shop/files/VG06061.pdf?v=15114141127432744508 You can find the relevant details on page 4 of the specification sheet. Please ensure to review the specifications carefully, taking note of the correct size variant you are considering to avoid any confusion. Should you have any further inquiries or require additional assistance, please feel free to contact us. You can reach our support team by phone at 1-866-591-7792, option 2, or via email at sf@vigoindustries.com. Our team is available Monday to Friday, from 8 am to 5:30 pm EST. Best Regards, VIGO Product Support

A:  Hi Jvillafane, Thank you for your inquiry. It appears that the link you selected already includes the shower base as part of the Verona 40" W x 77" Frameless Pivot Neo-Angle Shower Enclosure. Therefore, there's no need to purchase the base separately. However, if you purchased the shower enclosure alone and still require the base, please reach out to Home Depot and inform them that you'd like to order the corresponding shower base separately. In the event that you ordered the complete set but did not receive the shower base, we recommend contacting Home Depot directly to address the issue and inform them that the base was missing from your order. They should be able to assist you in resolving this matter promptly. If you have any further questions or need additional assistance, please don't hesitate to contact us by calling 1-866-591-7792, option 2, or sending an email to sf@vigoindustries.com. Our support team is available Monday to Friday, from 8 am to 5:30 pm EST. Regards, VIGO Product Support

A:  Hi Berry, Certainly! Our VG6061CHCL38 can be installed directly onto a tiled floor without the need for a shower base/pan. If you have any further questions or need additional assistance, please don't hesitate to contact us by calling 1-866-591-7792, option 2, or sending an email to sf@vigoindustries.com. Our support team is available Monday to Friday, from 8 am to 5:30 pm EST. Regards, VIGO Product Support

A:  Hi Jenny, 1. The shower enclosure will have the 2 side glass panels and the door panel included. The two side glass panels will need to be installed on walls with studs behind them for ample support. 2. The link you have chosen does not include the shower base. Please search for the model number VG6061CHCL38W that includes the 6" tall shower base or the model number VG6061CHCL38WS which includes our low profile 4" tall shower base. The lip height is 1" for both shower bases. 3. There are 23 parts of the shower enclosure in different quantities. 4. No, the showerhead is not included. Please let us know if you have any other questions by calling 1-866-591-7792 option 2, or send an email to sf@vigoindustries.com. We are available Mon-Fri, 8am to 5:30pm. Regards, VIGO Product Support

A:  Hi Nico, The shower base should be set on a bed of mortar and we have not tested the base with tile installed over it. Please read and follow the shower base guidelines which the link will take you to. Any modifications done to the product and how it is supposed to be installed will result in the void of warranty. https://www.vigoindustries.com/media/pdf/shower%20base%20guidelines.pdf Regards, VIGO Product Support

A:  Hi Saporica, That does not include the shower base. Please see the link below for the set, shower enclosure with regular base on Home Depot's website. https://www.homedepot.com/p/VIGO-Verona-36-in-L-x-36-in-W-x-79-in-H-Frameless-Hinged-Neo-angle-Shower-Enclosure-Kit-in-Chrome-with-3-8-in-Clear-Glass-VG6061CHCL36W/202722940 Please see the link below for the set, shower enclosure with low profile base. https://www.homedepot.com/p/VIGO-Verona-36-in-L-x-36-in-W-x-77-in-H-Frameless-Hinged-Neo-angle-Shower-Enclosure-Kit-in-Chrome-with-3-8-in-Clear-Glass-VG6061CHCL36WS/203704784 Please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com. We are open from Monday-Friday, 8am - 5:30pm EST. Regards, Vigo Product Support

A:  Hi GPom, We cannot be sure that our Verona shower enclosure will fit onto your installed shower base with the information you have provided. However, you can compare the dimensions of your shower base with ours. Below is a link to our shower base specification sheet. https://www.vigoindustries.com/media/pdf/shower%20base%20guidelines.pdf Please scroll down to page 9. The correct specifications is the second from the top left marked as MODEL VG06069XXX38. Please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com. Warm Regards, Jess, Vigo Product Support

A:  Hi torchblues, Thank you for your inquiry on the VIGO Verona shower enclosure. To answer your question, yes, the base should sit flat, once fully installed. Please let us know if you have any further questions, we'd be happy to answer them for you. Best regards, Sally-Ann Product Support VIGO Industries