Q:I just received my sink today, and it does indeed have a slight greenish color to it. The green is strongest on the top edge. Did I get a bad sink? Even one Home Depot photo shows green while the other photos are white.
by|Jul 18, 2023
1 Answer
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A: Hi Staz,
Please take photos of the green discoloration on the sink in a well lit room and send them to jessp@vigoindustries.com so we can better understand the issue and provide a resolution. In your email, please include the complete model number, your full name, phone number, physical shipping address and a short description of the problem. Thank you!
Regards,
VIGO Product Support
by|Jul 19, 2023
Q:Is this sink pure translucent white or is there a green cast to it? A previous purchase of a glass sink had a green cast and we do not want that.
by|Sep 14, 2020
2 Answers
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A: It is a semi-frosted white. No greenish cast.
by|Jul 13, 2023
1 found this answer helpful
A: It is a white translucent sink.
by|Sep 15, 2020
Q:Why would the drain screw on lid turn around the edges after only 3 months?
by|Aug 11, 2020
1 Answer
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A: It could be caused by chemicals from cleaner used to clean the sink or standing water that my be aorund the drain. You can contact our Product Support at 866-591-7792, option 2 to get a new pop-up top under warranty. VIGO products have a lifetime warranty in regards to the finish of the product.
by|Aug 11, 2020
Q:is this an ada compliant sink?
by|Apr 23, 2020
1 Answer
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A: Good afternoon,
Certifications & Warranty
All VIGO bathroom sinks have a Limited Lifetime Warranty
All VIGO bathroom sinks are cUPC certified
All VIGO bathroom faucets have a Limited Lifetime Warranty
All VIGO bathroom faucets are NSF-61, AB1953, WaterSense certified by IAPMO
Sink and faucet are ADA compliant
All VIGO bathroom hardware has a 1 Year Limited Warranty
All VIGO bathroom hardware is cUPC certified
*Oil rubbed bronze finish is exclusive to VIGO and may not directly match other manufacturers' similarly named finishes.
Thank you
by|Apr 23, 2020
Q:Especially if you have kids in the house it seems like an invitation to a flood.
by|May 8, 2019
1 Answer
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A: Hi JD, this is merely a matter of customer preference.
by|May 8, 2019
Q:would this sink fit on our 42x18 inch vanity top. The dimension are different so not sure if it would fit or not.
by|Nov 17, 2018
1 Answer
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A: The diameter of this sink is 16 1/2".
by|Nov 20, 2018
Q:Colors of the faucet and the sink.
It does not seem that the color of the waterfall faucet glass part matches the the vessel sink glass. The sink is with clearly green hue and faucet is white. Is there a way to have them both in the same color?
by|Oct 30, 2018
2 Answers
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A: You may visit https://www.vigoindustries.com/white-frost-glass-vessel-bathroom-sink-vg07043-1588 for additional customer photos.
by|Nov 9, 2018
A: It must be the picture. Ours seem the same. We love it
by|Oct 31, 2018
Q:Have dark glass sink but fixture finish is ruined & oxidized, stopper broken. Can I get fixture only in brushed nickel?
by|Sep 14, 2018
1 Answer
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A: Hi Waino, Please contact us at 866-591-7792, option 2 so that we can further assist with your issue.