Q:Does this come with the shower panels for walls?
by|Feb 21, 2024
1 Answer
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A: Hi Nancy,
Thank you for your inquiry. VG6063CHCL42WS includes the shower enclosure and the low-profile shower base only. It does not come with the shower panels for walls.
If you have any further questions or need additional assistance, please don't hesitate to contact us by calling 1-866-591-7792, option 2, or sending an email to sf@vigoindustries.com. Our support team is available Monday to Friday, from 8 am to 5:30 pm EST.
Regards,
VIGO Product Support
by|Feb 22, 2024
Q:If your drain does not ine up with base is there room under base for pipe to make it line up?
by|Jan 20, 2024
1 Answer
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A: Hi Jamie,
Thank you for your question! Unfortunately, if the drain does not line up with the base, there is typically no room under the base for adjustments to make it line up. It's crucial to ensure proper alignment during installation for optimal performance.
If you have any further questions or need additional assistance, please don't hesitate to contact us by calling 1-866-591-7792, option 2, or sending an email to sf@vigoindustries.com. Our support team is available Monday to Friday, from 8 am to 5:30 pm EST.
Regards,
VIGO Product Support
by|Jan 22, 2024
Q:I bought this product in brushed nickel last year and just now installing the shower enclosure , I opened up the boxes and 2 of the 4 door hinges do not open or close properly ? What do you recommend ? Please respond ASAP , thank you
by|Mar 7, 2023
1 Answer
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A: Hi Pamela,
It depends on where the shower enclosure was stored and for how many months but you can try applying 3in1 Oil on the hinges. If this does not completely fix the problem, please send a request for replacement hinges on an email to jessp@vigoindustries.com. In your email, please include the complete model number, your full name, phone number, physical shipping address and a short description of the problem.
Regards,
Vigo Product Support
by|Mar 9, 2023
Q:Is it possible to get this with a black base pan?
by|Dec 25, 2022
1 Answer
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A: Hi Bryan,
Thank you for your question. Unfortunately, at this time Vigo does not make a black base pan.
Best regards,
Product Support
by|Dec 28, 2022
Q:Is there a base pan available for this enclosure?
by|Feb 25, 2022
1 Answer
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A: Thank you for your inquiry JimiHaza. The VIGO Gemini shower enclosure can be purchased with or without a shower base. Please see below for full model numbers:
VG6063BNCL47 - shower enclosure without shower base
VG6063BNCL47W - shower enclosure with shower base.
by|Feb 28, 2022
Q:How far do the doors open? What is their maximum angle of opening? We have a tight situation facing a vanity (see floor plan) and afraid the opening is not wide enough to enter easily.
by|Nov 6, 2021
1 Answer
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A: Thank you for your inquiry Cengique. The doors for the VIGO VG6063 shower enclosure should open up to a 90 degree angle.
by|Jul 3, 2022
Q:What is the distance from the wall to the center line of the glass support attachment holes, so I can provide a stud behind the wall board?
by|Jul 29, 2021
1 Answer
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A: Thank you for your interest in VIGO for your bathroom needs. The location of the glass support holes would be about 44 1/2" from rear corner of the shower.
by|Aug 2, 2021
Q:Is the glass spot resistant?
by|Jul 14, 2021
1 Answer
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A: Thank you for your inquiry. There is no special coating on the glass to prevent water spots. Though you can apply a coating of Rain-X to the inside of the shower glass to prevent water spots.