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Questions and Answers for Unique Home Designs 36 in. x 80 in. Sylvan White Surface Mount Outswing Steel Security Door with Tan Perforated Aluminum Screen

Internet #202327116

Model #IDR12500362013

Store SKU #1000369979

Questions & Answers

8Questions
caret
Q:Does the Almond door come with a bottle of touch up paint? If not, where can I purchase the exact color touch up paint.
by|Feb 6, 2023
1 Answer
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A:  Thank you for your recent inquiry with The Home Depot. Per the user guide and manual, "The paint finish is warranted not to blister, crack, or fade for one year from the purchase date." This is backed by the warranty with the vendor. We appreciate your business and look forward to serving you in the future.

by|Feb 20, 2023
    caret
    Q:what is the warranty on rust. and what is life time warranty. Thanks
    by|May 4, 2018
    2 Answers
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    A:  I had the security door painted with Rustoleum marine grade topside paint that is used to paint boats. If you have a good professional painter who can paint the screen part without plugging up the holes go for that too.

    by|Feb 6, 2023
      2 found this answer helpful

      A:  Thank you for your interest in our Sylvan Security Door. The lifetime warranty is against manufacture defects in the welding, frame, pickets, or lockbox. There is no warranty on rust. For more information, please see the warranty document under the "Info & Guides" section of homedepot.com. I hope this information is helpful for you.

      by|Feb 6, 2023
        2 found this answer helpful
        caret
        Q:Does this door come with a "White" perforated aluminum screen? I am needing 3 of these, but the almond does not match the white door?
        by|Sep 4, 2017
        2 Answers
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        A:  Thank you for your interest in our Sylvan White Security Door with Tan Perforated Screen. Unfortunately the perforated screen in the Sylvan door is only available in tan, black, or almond. I hope this information is helpful for you.

        by|Feb 6, 2023
          3 found this answer helpful

          A:  no they are tan.

          by|Feb 3, 2023
            1 found this answer helpful
            caret
            Q:DO I NEED TO PURCHASE A DOOR SEAL KIT WITH THIS DOOR?
            by|Jun 26, 2017
            1 Answer
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            A:  Ashley-thank you for your interest in our Sylvan Security Door. The Sylvan door is fully sealed when installed properly and therefore there is no need to purchase a door seal kit for this door. I hope this information is helpful for you.

            by|Feb 6, 2023
              4 found this answer helpful
              caret
              Q:Is this a screen door where u can see out but you cannot see in
              by|Jan 4, 2017
              1 Answer
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              A:  Thank you for your interest in our Sylvan security door. The Sylvan security door comes with perforated metal screen. These are essentially, small, circular holes in the sheet of metal.  During the daytime you cannot see in but at night if you have your lights on, and it is dark outside, you will be able to see in the house. If you need any more information about this door or its screen type, please call our Customer Service Team at 1-866-497-3667.

              by|Feb 6, 2023
                5 found this answer helpful
                caret
                Q:How do I order the glass inserts? And, can I interchange the glass and screen with the seasons?
                by|Feb 15, 2016
                1 Answer
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                A:  Thank you for your interest in the glass inserts for the Sylvan Security Door. The glass and/or screen insert can be purchased via special order at Home Depot. These screens are interchangeable. I hope this information is helpful.

                by|Feb 6, 2023
                  5 found this answer helpful
                  caret
                  Q:How wide is the space between each bar in the middle?
                  by|Dec 1, 2015
                  1 Answer
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                  A:  Thank you for your interest in our Sylvan Security door. The space between the vertical bars on the Sylvan door measures approximately 3.5 inches. The space between the horizontal bars in the middle by the scroll work measures approximately 5.5 inches. I hope this information is helpful.

                  by|Feb 6, 2023
                    3 found this answer helpful
                    caret
                    Q:what gauge steel is used in the frame and what gauge steel is used in the bars?
                    by|Nov 27, 2015
                    1 Answer
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                    A:  Thank you for your interest in our Sylvan Security Door. The steel used in the construction of the Sylvan door is 16 gauge. I hope this information is helpful for you.

                    by|Feb 6, 2023
                      4 found this answer helpful