A: Please reach out to our Customer Relations Team for assistance on a claim 800-241-4585.
by|Jan 16, 2022
Q:I have spot on my carpet squares. Who do I call to start a claim??
by|Jan 5, 2022
1 Answer
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A: Please reach out to our Customer Relations team at 800-241-4585.
by|Jan 14, 2022
Q:web site does not have option to obtain a sample, and no contact info for manufacturer. How can I get a sample ?
by|Jan 5, 2020
1 Answer
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A: please send your sample request with the full ship to address to rachell.byers@engineeredfloors.com and i will be glad to send you over a sample.
Thanks
by|Jan 15, 2020
Q:So everyone talks about how easy it is to install, how about some information on how to actually do it according to the numbers on the back....left to right or up and down. Tiles have arrows with number in them. one tile has 123 another 456, the 678.
by|Oct 23, 2019
1 Answer
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A: The arrows on the back of the modules are to help make sure the tile are installed all going the same direction. The exception to this would be if the tile are being installed quarter-turned. If you can send me your email address I can send you a diagram of this.
The numbers on the back of the modules have nothing to do with the installation. They are strictly for the manufacturer’s benefit to identify where the module was processed in production.
by|Oct 24, 2019
Q:Does this installation method hold up well to vacuuming? I am planning to install over old concrete. Any suggestions for firm adherence?
by|Sep 8, 2018
1 Answer
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A: We used the tape strips that came with the carpet squares and I vacuum all the time. It has been fine.
by|May 6, 2023
Q:Can this carpet be used as a glue down application?
by|Jan 28, 2018
1 Answer
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A: I'm not sure if it can but I must tell you I put it down with the adhesive corners they supplied and it is very secure. I have four little dogs running around on it and it has not budged.
by|May 5, 2023
Q:Would this carpet be close to the thickness in Doctors' offices? My question is due to needing to know if a roller walker would be easily to maneuver.
by|Jul 15, 2017
1 Answer
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A: This product is ADA approved.
by|May 5, 2023
Q:How will the corner adhesives hold up using a vacuum with strong suction as in a DYSON vacuum?