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Questions and Answers for Suncast 125 ft. Aquawinder Auto Rewind Hose Reel

Internet #203014105

Model #RSP125

Store SKU #482499

  • On/Off lever operated water-propelled hands-free rewind system
  • Smart Trak hose guide and wood-grain design add style to function
  • Includes 2 securing stakes, leader hose and discharge tube

Questions & Answers

26Questions
caret
Q:Any way to repair an internal leak on the aquawinder? Repair parts?
by|Aug 21, 2023
1 Answer
Answer This Question

A:  Please call our Customer Care Department at (800)846-2345 and one of our agents will be able to assist you .

by|Sep 21, 2023
    1 found this answer helpful
    caret
    Q:my drain tube broke, what size tube do i need to replace it?
    by|Jun 20, 2023
    1 Answer
    Answer This Question

    A:  Thank you for choosing Suncast . I'm not sure what you are asking . Please resubmit your inquiry .

    by|Jun 20, 2023
      caret
      Q:What is the second hose connected too?
      by|Dec 3, 2021
      1 Answer
      Answer This Question

      A:  Nothing. It is a discharge line. While the the hose is being wound up, water must be discharged. If you have problem with wasting water, then look for another product. While winding up the entire length of a hose you may discharge several gallons.

      by|Jan 31, 2022
        caret
        Q:Why is it so hard to pull the hose out of the unit??
        by|Jun 10, 2021
        3 Answers
        Answer This Question

        A:  You have to make sure the switch on the side is properly flipped. Otherwise you are fighting against it.

        by|Jun 11, 2021

          A:  found it is easier to pull out if water is turned off....our unit broke and can no longer use it....waste of money

          by|Aug 16, 2023
            1 found this answer helpful

            A:  You have to watch and make sure that the hose is rewound as close to perfect circles, no crossovers. If I were to get another one I would use one of the newer collapsible hoses. They are lighter and should solve the problem.

            by|Jun 11, 2021
              caret
              Q:Hello Do you have any other automatic hose reels? I need three of them that will accept a 5/8 hose and will take 100 to 125 ft
              by|Jun 10, 2021
              1 Answer
              Answer This Question

              A:  I also want to know. Customer service with Suncast is not very good. It?s like the new generation took over.

              by|Jul 19, 2023
                caret
                Q:Can you send me an email when you get it back in stock?
                by|Oct 15, 2020
                1 Answer
                Answer This Question

                A:  Please go to our website www.suncast.com and complete the contact form. Completing the form will create a ticket in your name, enabling one of our agents to contact you regarding the Hose Reel you are seeking .

                by|Oct 20, 2020
                  caret
                  Q:can I buy a replacement stopper/clamp for my hose? Sun ate it up
                  by|Aug 4, 2020
                  1 Answer
                  Answer This Question

                  A:  Please call our contact center at (800)846-2345 and one of our agents will be able to assist you .

                  by|Aug 4, 2020
                    caret
                    Q:How can you anchor it if there’s no grassy area
                    by|Jul 10, 2020
                    1 Answer
                    Answer This Question

                    A:  Please call our contact center at (800)846-2345 and one of our agents will be able to assist .

                    by|Jul 10, 2020