Questions and Answers for ShelterLogic 16 ft. W x 16 ft. L Square, Heavy-Weight Sun Shade Sail in Lime Green (Poles Not Included) with Long-Life Fabric
Q:I have one but it was not assembled properly the 1st time, now im looking to put it back up and possibly purchase another one but i want it done right
by|Apr 17, 2020
1 Answer
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A: Hello,
There are a vast amount of possibilities which can be used for anchor points. A general contractor should be able to complete this assignment. To discuss in more detail please feel free to call us at 1-800-932-9344.
Thank you
by|Apr 20, 2020
Q:can we get it installed
by|Apr 1, 2020
1 Answer
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A: Hello skrusee726,
Unfortunately, we do not have an assembly service for this ShelterLogic 16 ft. W x 16 ft. L ShadeLogic Square, Heavy-Weight Sun Shade Sail in Terra Cotta (Poles Not Included), Terracotta. I believe the best advice would be to visit https://www.proreferral.com for assistance with this project inquiry. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|Apr 2, 2020
Q:if patio is 15 *15what size should you get
by|Dec 25, 2019
1 Answer
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A: Hi Goose,
We would recommend this 16x16 Sun Shade Sail as the 16 ft. measure from corner to corner when fully extended. If you have any additional questions please feel free to give us a call at 1-800-932-9344.
Thank you
by|Dec 30, 2019
Q:I know you're not supposed to put a large amount of weight on it but just wondering how much weig...
by|Nov 8, 2019
2 Answers
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A: Hello,
Unfortunately, we do not have this figure. If you would like to discuss in more detail feel free to call us at 1-800-932-9344.
Thank you
by|Nov 12, 2019
A: I don't know fpr sure, But I had 6 inches of wet snow on my and it didn,t fail to hold together. I would say about 150 lb. if the lift was slow and steady.
by|Sep 6, 2023
1 found this answer helpful
Q:Need to have 6x6 post for 3rd and 4th point for patio shade. I will have to dig down to make a co...
by|Jun 27, 2019
1 Answer
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A: Hello,
We would like to collect more information to be able to provide an informed decision. Please call us at 1-800-932-9344.
Thank you
by|Jul 3, 2019
Q:where are poles at?
by|May 25, 2019
4 Answers
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A: I used chain link fence posts. They are available at Home Depot in the fencing department
by|Aug 9, 2021
1 found this answer helpful
A: The poles are in the lumber department. We used the wood posts, which are typically used for wood fencing. Perhaps pvc or metal posts could be used...but we opted for the wood fence posts because they're thick. That thickness - we feel - keeps them sturdy as heck when the wind is blowing. We buried them two feet into the ground; and poured a bag of cement & water. They were very sturdy. As for the angles of the sails - simply adjust / vary where the hooks are placed. Hope this helps :-)
by|May 28, 2019
A: Hello,
The poles are not included. The method of mounting is the responsibility of the consumer as everyone will be mounting it differently. If you have any additional questions or concerns please give us a call at 1-800-932-9344.
Thank you
by|May 28, 2019
A: You have to buy your own poles. I used four 8 foot 2 x 4 ‘s and put them in cement.
by|May 25, 2019
Q:Can this be installed on a lanai to aluminum
by|Mar 9, 2019
1 Answer
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A: Hello,
This does include a basic hardware kit and you should be able to do so. To discuss in more detail please give us a call at 1-800-932-9344.
Thank you
by|Mar 11, 2019
Q:I need to put something up so when it rains my dog will go out to the bathroom. I know this is for shade but will it prevent some rain from coming through or enough so my dog wouldn't mind going out under it in the rain to go to the bathroom?
by|Oct 23, 2018
4 Answers
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A: This is good shade material but isn't waterproof. We have several hung around my property and they will delay water during a light rain but not stop the water once the shade is wet. Most often the water collects at the lowest point and drips until dry.
by|Oct 23, 2018
A: Hello,
This is made of a heavy weight 230 GSM breathable polyethylene which allows rain to pass through as to not collect water. If you are looking for a waterproof shade, unfortunately, this will not work for your application. Thank you
by|Oct 23, 2018
A: The rain will go right through it. I have mine over my pergola for shade but when it rains everything still gets wet. It may be a little finer as the rain filters through the shade fabric but still wet.
by|Oct 23, 2018
A: The shade sail does not stop water from going through but it does tend to divert most of it to the lowest point generally the middle
by|Oct 24, 2018
Q:angle for runoff?
by|Aug 7, 2018
2 Answers
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A: It let's water drain through. The better the angle- the better the drain. Its multiple layers of plastic weaved together. Shade is great!
by|Oct 5, 2020
1 found this answer helpful
A: Hello,
This is made of a heavy weight 230 GSM breathable polyethylene which allows rain to pass through as to not collect water. If you are looking for a waterproof shade, unfortunately, this will not work for your application.
Thank you