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Questions and Answers for ShelterLogic 10 ft. W x 20 ft. H Max AP 2-in-1 White Canopy with Extension Kit with Steel Frame and 100% Waterproof Fabric

Internet #202217740

Model #23530

Store SKU #1000617507

10 ft. W x 20 ft. H Max AP 2-in-1 White Canopy with Extension Kit with Steel Frame and 100% Waterproof Fabric
(496)Questions & Answers (131)
  • Heat-sealed waterproof ripstop fabric resists fade and aging
  • High grade powdercoated steel frame resists wear and corrosion
  • Shelterlogic 1-year limited warranty
View Full Product Details

Questions & Answers

131Questions
caret
Q:Can you purchase canopy only when original canopy is worn out?
by|May 9, 2023
1 Answer
Answer This Question

A:  Hello Arthur, Yes, you can! To place an order, please contact us at 1-800-932-9344. Thank you

by|May 9, 2023
    caret
    Q:Where can i find side enclosure and a back enclosure?
    by|Apr 24, 2022
    1 Answer
    Answer This Question

    A:  Hello Carrie, Thank you for your inquiry. Unfortunately, a 10'ft. W x 10ft. H Max AP Canopy Enclosure Kit size is not available for purchase. If you have any other questions or would like to discuss this in more detail, please feel free to contact us at 1-800-932-9344. Thank you

    by|Apr 25, 2022
      caret
      Q:Is the height adjustable!
      by|Jun 9, 2021
      2 Answers
      Answer This Question

      A:  Hello Jen, The Canopy height is not adjustable. If you have any other questions, please feel free to contact us at 1800-932-9344. Thank you

      by|Jun 10, 2021

        A:  No the height is not adjustable.

        by|Feb 2, 2022
        caret
        Q:Would you please post what is the actual outside & inside diameter of the tubes/pipes that your canopy kit uses. Yes, I know you label it 1 3/8". Of course pipes are typically listed with nominal diameters, which are not actual. At any rate, please include the actual insider diameter.
        by|Mar 2, 2021
        1 Answer
        Answer This Question

        A:  Hello, This unit is manufactured in China and is made to metric specifications, so the 1 3/8", is 34mm. The wall of the pipes is 0.65mm thick. If you have any additional questions, please feel free to contact us at 1-800-932-9344. Thank you

        by|Mar 3, 2021
          caret
          Q:What are the actual inside & outside diameters of the steel tubing (pipes)? Should not this information be included in all the specs of such canopy kits?
          by|Mar 2, 2021
          1 Answer
          Answer This Question

          A:  Hello, The canopy frame is constructed of heavy duty 1-3/8 in. diameter steel. If you have any other questions, please contact us at 1-800-932-9344. Thank you

          by|Mar 2, 2021
            caret
            Q:Does this come with everything needed to assemble and put up...no extras needed to purchase? A one, or 2-man job, putting it together? Thanks.
            by|Jul 22, 2020
            2 Answers
            Answer This Question

            A:  Hi Jimmy, We recommend at least two people for installation. This kit includes all of the parts and hardware necessary to erect the frame. You will need to purchase anchors adequate for your base type. Please give us a call if you have any additional questions or concerns. We are available 7 days a week at 1-800-932-9344.

            by|Jul 23, 2020

              A:  It’s an easy to assemble, 2 man job. It brings everything you need. Recommended

              by|Nov 9, 2022
              caret
              Q:How do I purchase the netting?
              by|Jun 30, 2020
              1 Answer
              Answer This Question

              A:  Hi Cindy, The Screen Kit can be found at the link provided below or can be ordered by giving us a call at 1-800-932-9344. https://www.shelterlogic.com/shop/screen-house-enclosure-kit-max-aptm

              by|Jul 3, 2020
                1 found this answer helpful
                caret
                Q:Does this canopy have strong legs? will it withstand strong wind and rain on a beach?
                by|Jun 29, 2020
                1 Answer
                Answer This Question

                A:  Hello, This canopy is not live load rated. Proper anchoring is critical for wind resistance. If strong winds are forecast we recommend removal of the cover and storing of the frame.

                by|Jun 30, 2020
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                  Canopy Features

                  Rust resistant, Water resistant

                  Windows

                  Windows

                  Windows

                  Shape

                  Rectangle

                  Rectangle

                  Rectangle

                  Rectangle

                  Installation Type

                  Semi-Permanent

                  Semi-Permanent

                  Semi-Permanent

                  Semi-Permanent