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Questions and Answers for Sharp Air Purifier and Humidifier with Plasmacluster Ion Technology Recommended for Medium-Sized Rooms True HEPA Filter

Internet #203427531

Model #KC-850U

Store SKU #1000910454

Air Purifier and Humidifier with Plasmacluster Ion Technology Recommended for Medium-Sized Rooms True HEPA Filter
(79)Questions & Answers (24)
  • Humidification feature creates a pleasant atmosphere in the room
  • Plasmacluster function restores the ion balance to purify the air
  • HEPA Filter purges 99.5% of airborne impurities
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Questions & Answers

24Questions
caret
Q:The unit is showing LO all the time. How can I fix that?
by|Jan 9, 2024
1 Answer
Answer This Question

A:  Hello, thank you for your question, the "Lo" on your unit represents the approximate humidity level in your room. "Lo" means that the current humidity in the room level is at less than 30%.You can find more information on this in the owners manual Front Panel section. For any other questions or concerns please feel free to contact us at CRL@sharpsec.com or give us a call at 800-237-4277.

by|Jan 10, 2024
    caret
    Q:how do I change my FZC100MFU humidifying filter on my KC85OU? specifically, how do I get the old filer off?
    by|Dec 19, 2023
    1 Answer
    Answer This Question

    A:  Hello, thanks for your question. Humidifying filter. Up to 2 years after opening Filter life can be greatly reduced depending on the room environment. Even if 2 years have not passed, replace the Humidifying filter if you notice the following: • Mineral deposits (white, black, or red masses) which are not removed after cleaning or the Humidifying filter is still dirty. • Filter is severely damaged or warped. Feel welcome to contact us for any question or concerns you might have.

    by|Feb 11, 2024
      caret
      Q:I have bought two of these units. The humidification wheel stopped on one. On the other change the humidifyer filters but find mold growing. To test, I cleaned it with 80% rubbing alcohol washed, then baking soda. Still mold appeared. Recomendations?
      by|Nov 23, 2023
      1 Answer
      Answer This Question

      A:  Hello, thanks for your question. We do apologize for the inconvenience with your Sharp Plasmacluster Ion Air Purifier with True HEPA + Humidifier for Medium Rooms (KC850U). However, we would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.

      by|Nov 24, 2023
        caret
        Q:Hello, do you ship to Germany? Thank you!
        by|Oct 31, 2023
        1 Answer
        Answer This Question

        A:  Hello, thank you for your question. We are so sorry to let you know this, unfortunately, Sharp does not ship from the United States to Germany. We do apologize for any inconvenience that this might cause.. Feel welcome to contact us for any question or concern you might have at CRL@sharpsec.com or call us at 1-800-237-4277.

        by|Oct 31, 2023
          caret
          Q:Where can I find a replacement for the gray cap that holds the white rod that goes through the center of the filter tray? My dog chewed it up.
          by|Oct 29, 2023
          1 Answer
          Answer This Question

          A:  Hello, thank you for your question. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.

          by|Oct 30, 2023
            caret
            Q:What should be the ideal Humidity level/percentage?
            by|Oct 25, 2023
            1 Answer
            Answer This Question

            A:  Thank you for your question, the recommended humidity level would be 60%, if the humidity level exceeds 80% it is high, but if it is less than 30% it is low. If you have more questions please feel free to contact us through our email or our customer service phone number (1-800-237-4277)

            by|Oct 25, 2023
              caret
              Q:Where can I get a new drain plug for CV 2P10SC which is filling and draining onto my floor
              by|Jul 5, 2023
              1 Answer
              Answer This Question

              A:  Hello, thank you for your feedback. We do apologies for the inconveniences you are having with your unit, we will glad to provide you with further assistances with this, please contact us at 1-800-237-4277.

              by|Jul 6, 2023
                caret
                Q:Can this be used without the humidifier
                by|May 1, 2023
                1 Answer
                Answer This Question

                A:  Hello, yes, the unit has other functions.

                by|Jul 9, 2023
                  caret
                  Q:How do you keep this machine clean?
                  by|Mar 12, 2023
                  1 Answer
                  Answer This Question

                  A:  Hello Paige, to maintain the optimum performance of this air purifier, the unit should be cleaned periodically including the opening and filters. The care and maintenance instructions are located on Page E-15 of the manual provided: https://files.sharpusa.com/Downloads/ForHome/HomeEnvironment/AirPurifier/Manuals/KC850U_OM.pdf

                  by|Mar 13, 2023
                    caret
                    Q:What type of humidifier does the use operate? Evaporative or ultrasonic? 
                    by|Mar 6, 2023
                    1 Answer
                    Answer This Question

                    A:  Hello, the humidification process uses evaporation.

                    by|Apr 8, 2023
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