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Questions and Answers for Sharp Air Purifier and Humidifier with Plasmacluster Ion Technology Recommended for Medium-Sized Rooms True HEPA Filter

Internet #203427531

Model #KC-850U

Store SKU #1000910454

  • Humidification feature creates a pleasant atmosphere in the room
  • Plasmacluster function restores the ion balance to purify the air
  • HEPA Filter purges 99.5% of airborne impurities

Questions & Answers

24Questions
caret
Q:What is the voltage? I live in Australia. The voltage here is 220-240V
by|Apr 11, 2024
1 Answer
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A:  Hello, thanks for your question. The voltage for the Sharp Plasmacluster Ion Air Purifier with True HEPA + Humidifier for Large Rooms (KC860U) is (V/Hz) 120/60. Feel free to contact us regarding any questions or concerns you might have at CRL@sharpsec.com or call us at 1-800-237-4277.

by|Apr 11, 2024
    caret
    Q:We had unit off for a month & then needed to use again & now has not nice smell coming out of it what do I need to do?
    by|Mar 22, 2024
    1 Answer
    Answer This Question

    A:  Hello, thank you so much for your question. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at 1-800-237-4277.

    by|Mar 23, 2024
      caret
      Q:How much does this unit weigh?
      by|Mar 12, 2024
      1 Answer
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      A:  Hello, thanks for your question. The Sharp Plasma cluster Ion Air Purifier with True HEPA + Humidifier for Medium Rooms (KC850U) weighs 25.40 pounds. Feel welcome to contact us for any question or concerns you might have.

      by|Mar 13, 2024
        caret
        Q:Is this a cool mist humidifier or warm mist
        by|Feb 28, 2024
        1 Answer
        Answer This Question

        A:  Hello, thanks for your question. The Sharp Plasma cluster Ion Air Purifier with True HEPA + Humidifier for Medium Rooms (KC850U), is a cool mist humidifier. Feel welcome to get in contact with us for any question or concern you might have, we would love assisting you.

        by|Feb 29, 2024
          caret
          Q:Is there replacement for the ion generator? Is there instruction on how to clean the ion generator?
          by|Feb 6, 2024
          1 Answer
          Answer This Question

          A:  Hello, thanks for your question. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.

          by|Feb 7, 2024
            caret
            Q:I unplugged the unit and when I plugged it back in it didn’t turn on
            by|Feb 6, 2024
            1 Answer
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            A:  Hello, we really apologize for the inconvenience with your Sharp Plasma cluster Ion Air Purifier with True HEPA + Humidifier for Medium Rooms (KC850U), but we would love the opportunity to provide you with further assistance, If you could please contact us to the 1-800-237-4277 or email us to CRL@sharpsec,com, so that, we can find a resolution for this issue.

            by|Feb 6, 2024
              caret
              Q:Where can I find a service manual for this item? I have an E2 humidity reading.
              by|Jan 24, 2024
              1 Answer
              Answer This Question

              A:  Hello, thanks for your question. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.

              by|Jan 25, 2024
                caret
                Q:How much water does this hold for the humidifier? Do you fill it from the top? What is the overall size of air purifier/humidifier?
                by|Jan 18, 2024
                1 Answer
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                A:  Thank you so much for your question, we appreciate your opinions and questions. - How much water does this hold for the humidifier? *They typically use about 1.5 to 3 gallons of water per day, depending on their size and settings. - Do you fill it from the top? *Yes, you should remove the Water Tank Cap and carefully fill the Water Tank with tap water. - What is the overall size of air purifier/humidifier? *The Dimensions of this Model KC-850U are: Dimensions 378 (W) × 265 (D) × 586 (H) 14 7/8 in (W) × 10 1/2 in (D) × 23 in (H) If you need more information about this unit please feel free to call us at SHARP (800-237-4277).

                by|Feb 6, 2024

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