Questions and Answers for SharkBite 1/2 in. Push-to-Connect x 3/4 in. MHT Brass Washing Machine Outlet Box

A:  Hi, Thank you for contacting SharkBite. I've attached the spec sheet for the washing machine outlet box. The spec sheet covers box dimensions. I've also attached a link to the installation instructions and a installation video. If you have any more questions you can call tech support at 877-700-4242. (https://www.sharkbite.com/sites/default/files/files/SB-Washing-Machine-Outlet-Box-Spec-Sheet-012617.pdf) (https://www.sharkbite.com/sites/default/files/files/Washing%20Machine%20Box%20Installation%20Instructions.pdf) (https://www.sharkbite.com/us/en/brass-push-to-connect/outlet-boxes/brass-push-washing-machine-outlet-box) Kind regards,

A:  Hi, The SharkBite 1/2 in. Push-to-Connect x 3/4 in. MHT Brass Washing Machine Outlet Box can be added to a wall that has been tiled. We do not have spacers for the washing machine outlet box. If you have anymore questions you can call tech support at 877-700-4242. (Kind regards,)

A:  Hi, If you would call tech support at 877-700-4242 we would be happy to assist you with removing the valves. (Kind regards,)

A:  Hold the upper valve with regular channel locking pliers. Grab the thickest part of the SharkBite with small Knipex pliers and rotate to loosen. Remove the SharkBite and then remove the thin clamping nut.

A:  This is a great example of a product manufactured in huge quantities and where spare parts are not available. Because of the cost of the whole thing, you can pretty much just buy another one, take the parts you need and keep the rest ... just in case.

A:  contact the manufacturer

A:  You can purchase a blank outlet box at The Home Depot. Check here https://www.homedepot.com/s/washer%2520outlet%2520box?NCNI-5

A:  That doesn't sound like a valve problem ... these are pretty simple faucets ... mostly on or off. Plus if the water pressure is low, it will fill, but it just takes extra time. This might be a washer problem and not a water line issue.

A:  the valves do not control the amount of water in you washing machine. The amount of water in your machine is controlled by valves in your machine.

A:  Position yourself directly in front of the outlet box, the valves will be in the off position when the lever is pointing to your left ( just as in the picture on The Home Depot website ). The valves will be fully open when the lever is turned to your right and at the same angle as when closed on the left. The levers also have the words "ON" and "OFF" cast into the face of the lever. If this dose not help with the flow issue, turn the valves off and remove the lines from the back of the washing machine and check the inlet where the lines are connected to see if there is any rust or debris clogging the screen in the inlet to the machine ( if it has a screen in the inlet ). Also using a bucket you can place the ends of the water lines that where attached at the washing machine side into the bucket and turn on the valves to check the water flow ( remember to hold the lines in the bucket so they do not come out when the valves are opened ).

A:  Hello, The SharkBite 1/2 in. Push-to-Connect x 3/4 in. MHT Brass Washing Machine Outlet Box has a quarter turn valve. Once the valve is open it will allow water flow to your wash machine. If you have any more questions you can contact tech support at 877-700-4242. Kind regards,

A:  Hello, Yes, The SharkBite washing machine box has knockouts that will allow you to install the box with the supply pipes coming down. If you have additional questions please don't hesitate to reach out to our technical support department at 877-700-4242. Best Regards,

A:  yes there is, see the attached picture and look at the top of the box and you can see the knockouts.

A:  Yes

A:  There are 3 knock outs for drains. 2 on the left and right. One middle and there are 2 water supply knock outs right and left with the single knockout drain.

A:  No. You could turn it over if that is an option.

A:  i used it for my Washing maching. not sure i would use it for the water heater. but i would assume you could.

A:  Yes

A:  Probably, these are ball valves and should be relatively easy to free up. What is likely to happen though is the entire valve will tend to twist. Probably it would be advisable to grip the valve body with some channel lock pliers then use pliers to turn the valves. I would advise turning the valves off every time between uses. They are only good if closed when the washer valve or hose fails.