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Questions and Answers for Samsung 28.07 cu. ft. French Door Refrigerator in White

Internet #204729878

Model #RF28HFEDBWW

Store SKU #1000031087

  • Twin Cooling Plus keeps food fresher longer
  • Ice Master produces 10 lbs. of ice per day and stores 4.2 lbs
  • CoolSelect Pantry provides added temperature control

Questions & Answers

190Questions
caret
Q:how can i raise the temperture in the ice maker
by|Jul 9, 2019
2 Answers
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A:  The ice maker temperature is not able to be adjusted. ^Bri

by|Jul 10, 2019

    A:  no

    by|Jul 22, 2019
    caret
    Q:Easiest way to level the fridge?
    by|Jul 5, 2019
    2 Answers
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    A:  Great question, Gigi! This link (https://bit.ly/2DwGh64) has step by step instructions on how to level the refrigerator properly. ^Jecca

    by|Jul 11, 2019

      A:  With a level.

      by|Jul 22, 2019
        caret
        Q:What is the height of the freezer drawer.
        by|Jul 2, 2019
        2 Answers
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        A:  6'

        by|Oct 1, 2019

          A:  That is the measurement in inches from the bottom of the freezer drawer to the top of the freezer drawer.

          by|Jul 2, 2019
          caret
          Q:Where is the water filter if not between the drawers. No water dispenser. Just ice maker.
          by|Jun 28, 2019
          2 Answers
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          A:  Hi, Stumped. We are always happy to help. To further support your concerns I'm including the link to the user manual (https://bit.ly/2VQLrUk) pages 18-21 will explain operating your French door refrigerator. Thank you for choosing Samsung. ^Shifa

          by|Jun 28, 2019

            A:  Water filter is in upper section, lower center shelf. And you push a button for ice OR water thru dispenser (if you’re lucky enough to get an ice maker that actually works.)

            by|Jun 28, 2019
              caret
              Q:What series is this?
              by|Jun 26, 2019
              1 Answer
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              A:  French Door Refrigerator RF28HF It is NOT Counter-Depth

              by|Jun 28, 2019
              caret
              Q:What does it mean when a star is above the fridge
              by|Jun 6, 2019
              1 Answer
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              A:  Not sure, Energy Efficient? Remember if it’s a Samsung it’s definitely a piece of garbage and won’t last 4 years without major repairs

              by|Feb 13, 2020
                1 found this answer helpful
                caret
                Q:Is stainless fingerprint resistant
                by|Jun 4, 2019
                2 Answers
                Answer This Question

                A:  Finger prints will still show on this refrigerator.

                by|Jun 5, 2019

                A:  No, still have to clean it.

                by|Jun 4, 2019
                caret
                Q:What does the code OF mean
                by|Jun 2, 2019
                2 Answers
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                A:  I think you have your freezer set for 0 °F (or -18 °C ) which is the recommended setting. The Freezer temperature can be set between -8 °F and 5 °F (or between -23 °C and -15 °C) to suit your particular needs. Press the Freezer button repeatedly until the desired temperature is shown in the temperature display. The temperature will change by 1 °F (or 1 °C) with each press. See below. Fahrenheit : 0 °F ➞ -1 °F ➞ -2 °F ➞ -3 °F ➞ -4 °F ➞ -5 °F ➞ -6 °F ➞ -7 °F ➞ -8 °F ➞ 5 °F ➞ 4 °F ➞ 3 °F ➞ 2 °F ➞ 1 °F ➞ 0 °F. Centigrade : -18 °C ➞ -19 °C ➞ -20 °C ➞ -21 °C ➞ -22 °C ➞ -23 °C ➞ -15 °C ➞ -16 °C ➞ -17 °C ➞ -18 °C.

                by|Jun 2, 2019

                A:  Hi there Mel! This could mean the refrigerator is in demo mode. Check out this link (https://bit.ly/2JP3NOL) for more information. ^Jecca

                by|Jul 25, 2019
                  caret
                  Q:Since there are so many concerns with the quality of the icemaker has this concern been addressed and corrected with the manufacturing of this unit?
                  by|Jun 1, 2019
                  3 Answers
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                  A:  No, the manufacturer has not corrected it I just purchased this product and after 10 days it quit working. The technician that came out to service it said that these type of refridgerators with the ice maker in the fridge area are notorius for this issue.

                  by|Jun 25, 2019

                    A:  the icemaker is a concern, on many, many makes. ours clogged, and had to have it replaced. we had the product warranty and it was covered, and quickly restored. the issue, I believe is the OVER USE of the CRUSHED ICE..as it collects and refreezes and clogs the appliance. we now use VERY LITTLE crushed ice.

                    by|Jun 1, 2019

                    A:  Manufacturer keeps ignoring the issues with the ice maker on this model. DO NOT BUY IT. I have to defrost the ice maker with a hairdryer at least once a month. Even their repair men say this thing is garbage.

                    by|Jun 30, 2019
                      caret
                      Q:How to change temperture
                      by|May 31, 2019
                      3 Answers
                      Answer This Question

                      A:  The Recommend Temp (Freezer) : 0 °F (or -18 °C ) The Freezer temperature can be set between -8 °F and 5 °F (or between -23 °C and -15 °C) to suit your particular needs. Press the Freezer button repeatedly until the desired temperature is shown in the temperature display. The temperature will change by 1 °F (or 1 °C) with each press. See below. Fahrenheit : 0 °F ➞ -1 °F ➞ -2 °F ➞ -3 °F ➞ -4 °F ➞ -5 °F ➞ -6 °F ➞ -7 °F ➞ -8 °F ➞ 5 °F ➞ 4 °F ➞ 3 °F ➞ 2 °F ➞ 1 °F ➞ 0 °F. Centigrade : -18 °C ➞ -19 °C ➞ -20 °C ➞ -21 °C ➞ -22 °C ➞ -23 °C ➞ -15 °C ➞ -16 °C ➞ -17 °C ➞ -18 °C. The temperature control process for the Fridge works just like the Freezer process. Press the Fridge button to set your desired temperature. After a few seconds, the Fridge will begin adjusting towards the newly set temperature. This will be reflected in the digital display.

                      by|Jun 2, 2019

                      A:  Hello Tony! To change the temperature setting you will touch the freezer or fridge button until it is to the desired temperature. Please allow the refrigerator time to get to the new temperature. Thank you for being a part of the Samsung family! ^Lena

                      by|Oct 3, 2019

                        A:  Push the temperature UP/DOWN button. Up to make the fridge warmer, down to make it colder.

                        by|May 31, 2019