A: This refrigerator is only compatible with filter model HAF-CIN, Sealy. Thank you for choosing Samsung. ^Lo
by|Oct 5, 2021
Q:I was told you dont need to shut off water source to change the water filter is this trua?
by|Jun 15, 2021
1 Answer
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A: Samsung recommends shutting the water off when changing or installing the water filter, Mack. Failure to do so can result in improper installation and water leakage. Thank you for being the best part of Samsung. ^Lo
by|Jun 15, 2021
Q:How do you turn off the ice maker
by|Dec 15, 2020
1 Answer
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A: Hello, Kat. There is a button on the control panel labeled "ice off" that disables the ice maker. ^Lo
by|Dec 15, 2020
Q:How to get refrigerator to stop beeping noise to stop
by|Sep 12, 2020
1 Answer
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A: Hey there, Rachel. Here is a link with some helpful information on what could be causing you to hear beeping and how to resolve it (http://bit.ly/2DVnQHb). ^Lo
by|Sep 18, 2020
Q:Trouble shoot. It won't stay cold except when the generator is on
by|Sep 7, 2020
1 Answer
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A: Hey there, Kathy. Here is a link with some helpful troubleshooting steps to get your refrigerator cooling again (http://bit.ly/2Zlod7I). ^Lo
by|Sep 8, 2020
Q:just got a samsung model RF260B*AE** when do I know when the ice maker is on or off. I pushed the off button because it got to full now the little cup picture is on am I making ice again.
by|Jul 14, 2020
1 Answer
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A: Hi there,
When the Ice Maker Off icon is illuminated, that means that the ice maker is turned off. If the Ice Maker Off icon is not illuminated, the ice maker will produce ice. Thank you for choosing Samsung. ^Brad
by|Jul 15, 2020
Q:Refrigerator stopped making ice after 3 days
by|Jul 13, 2020
1 Answer
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A: I am including a helpful troubleshooting guide to support your concerns on the refrigerator not producing ice (https://bit.ly/3hAob3G). We thank you for choosing Samsung for your home! ^Lena
by|Sep 16, 2020
Q:Will the water dispenser work if the filter is disconnected? In other words, am I expected to keep purchasing these filters (or use a dirty one) to get water?
by|Jul 3, 2020
1 Answer
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A: The water filter is used to reduce contaminants such as lead, mercury, and pharmaceuticals that may be present in water. We recommend that you replace the water filter every six months. The water dispenser will still work without replacing the water filter. We thank you for choosing Samsung for your home! ^Lena