Q:Can you cut this with a knife or scissor to trim it? As I ordered the 6x9 but my 6x9 carpet is a little smaller then the pad
by|Jun 9, 2023
1 Answer
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A: Hello Karissa! our rug pads are custom cut to fit any rug size! You can trim down the rug pad to the precise size you need. Thank you for your question!
by|Jun 9, 2023
Q:What is the smell the pad gives off? How long does it off-gas?
by|Jan 5, 2022
2 Answers
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A: Hello David - Thank you for your question. Rug Pads also generally emit an odor. Airing out the pad in a well ventilated area should fix the problem. It would be recommended to air out the pad for a day or so. You may add additional days if needed.
by|Jan 18, 2022
A: We had no smell from the pad or off-gassing but we are not highly sensitive to such issues.
by|Jan 5, 2022
Q:Online page title for this product says it is 9 x 12. The specifications say 8 x 12. Which dimensions are accurate for this product? (This question is for Home Depot and/or the manufacturer.)
by|Oct 14, 2021
1 Answer
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A: Thank you for your question. This seems to be an error under the specifications on Home Depot's website. The size should be 9x12. The design/model number for the 9x12 size is PAD130-9.
by|Oct 14, 2021
Q:Will this pad damage my engineered wood flooring or leave a permanent discoloration on the wood?
by|Aug 1, 2021
1 Answer
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A: Hi Cindy. The only type of flooring we would advise against using our pads with are vinyl flooring due to the heat that can be trapped underneath the rug that can cause damage. If engineered wooden floors are susceptible to heat, we would also advise against using these for them. Thank you for your inquiry.
by|Aug 2, 2021
Q:Is this product latex free?
by|Feb 4, 2021
1 Answer
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A: Hi Karin. That is correct, this product is made from polyester and polyvinyl chloride two synthetic fibers. Thank you for your inquiry.
by|Feb 5, 2021
Q:Is this safe to use on Luxury Vinyl Plank floors?
by|Oct 11, 2020
1 Answer
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A: Hi Barbara. No, we would not recommend using these on vinyl flooring. Thank you for your inquiry.
by|Oct 12, 2020
Q:Is this pre-scored into 12x12 sections?
by|Jan 30, 2020
1 Answer
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A: Hello. No, the rug pad is not pre-scored - it comes as a single piece. Thank you for your inquiry.
by|Jan 31, 2020
Q:For rug on carpet, does the rubber go against the carpet or against the rug?
by|Dec 13, 2019
1 Answer
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A: Hi Linda. Unlike most rug pads that has a rubber grip, this is meant to be softer to protect from the backing of the rug rather that helping prevent slipping. Thank you.