Questions and Answers for STERLING Prevail 57 in. x 56.5 in. Framed Sliding Bathtub Door in Nickel with Handle

A:  We are sorry to hear about the issue you are having with your Sterling shower door. We design our products with customers like you in mind. We would like to speak with you further so we can help provide a resolution. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537).

A:  Hello, my name is Aimee with Sterling Customer Service. I am happy to assist you with your shower door question. If you have a 60" wide tub, then typically the opening for a door comes to just under 60". To know for sure if the door would fit, we would need to know the exact dimensions of the width from finished wall to finished wall. If your finished walls fall between 54-3/8"-59-3/8" then shower door model 572005-59S-G10 would fit. The other option, which would get the door a little bit closer to the ceiling would be model 5405-59S-G05. This would fit an opening falling between 54-5/8" and 59-5/8". We do have other glass and frame options available for both of these doors. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing Sterling Plumbing.

A:  Hello, my name is Heather with Sterling Customer Service. I am happy to assist you with your shower unit question. The box that model 572005-59N-G62 comes in should measure 60.125” in length, 35.125” in width and the 2.5” in height. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for choosing Sterling Plumbing.

A:  Hello, my name is Justine with Sterling Customer Service. I am happy to assist you with your shower door question. We are sorry to hear about the issue you are having with your Sterling model 572005-59N-G62. We design our products with customers like you in mind. We would love to speak further about your issue so we can help provide a resolution. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537). Thank you for your inquiry and choosing Sterling Plumbing.

A:  Hello, my name is Justine with Sterling Customer Service. I am happy to assist you with your shower door question. The Prevail 59-3/8 in. x 56-3/8 in. Framed Sliding Tub/Shower Door with ComforTrack Technology in Nickel model number 572005-59N-G03 will fit an opening of 54-3/8 to 59-3/8” so this model will fit if your width is 58”. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for your inquiry and choosing Sterling Plumbing.