Q:Would like to install this area carpet on my stairs landing.
by|Mar 26, 2024
1 Answer
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A: Hello Julie, thank you for your inquiry. We highly do not recommend cutting or customizing our rugs in any way. Then again, we recommend getting in touch with a local rug installer for any further questions regarding this question.
by|Mar 27, 2024
Q:What shade of grey is this carpet?
by|Nov 27, 2023
1 Answer
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A: Hello Evelyn, this rug is labeled gray but is actually composed of 2 colors, drizzle (16-4402 tcx) and brushed nickel (18-5102 tcx).
by|Dec 19, 2023
Q:Is the Model SG151 discontinued? What is replacement?
by|May 27, 2023
1 Answer
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A: Hello Calypso! The Collection ID: SG151 has not been discontinued. Please refer to this link to view the collection: https://safavieh.com/?s=SG151&post_type=rug. Thank you for your question!
by|May 31, 2023
Q:I am looking for as close a match as possible for an 8x10 black shag rug from Home Depot, 2016, since they will be place side by side. I am including a photo of the label under the current rug.
How close a match will this be? Are there better options?
by|Apr 8, 2023
1 Answer
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A: Hello! Please be advised color is subjective. We do our best to identify the colors of every rug as accurately as possible but there can be instances when color variations lead to subjective interpretations of particular color tones. Also, due to differences in monitor size & screen resolution, the color may appear slightly different in your browser than they do in person. If you would like to purchase a sample size from one of our collections, please contact a Safavieh Retail Store or a Safavieh Dealer in your area. Thank you for your question!
by|Apr 11, 2023
Q:What are the exact measurements for the 8X10? I am not wanting a 7'9" rug on the 8' length. Thank you
by|Feb 17, 2023
1 Answer
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A: Hello Laura! Safavieh rugs may vary within a few inches. This is common in all Safavieh power-loomed rugs since it's woven by computer-controlled machines. This is also common in Safavieh Hand-Tufted Rugs, and Safavieh Hand-Knotted or Hand Woven rugs. Thank you foor your question!
by|Feb 20, 2023
Q:Hi, I purchased the 8*10 California shag rug and it delivered yesterday. It doesn't feel soft to the feet. It feels rough. Will the texture improve in a few days?
by|Jan 7, 2023
1 Answer
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A: Hello! The California shag should feel soft. If you believe the item is defective please contact The Home Depot client services for a refund, replace or exchange. If you have any more question please feel free to contact us at www.safavieh.com/contact . Thank you for your question!
by|Jan 12, 2023
Q:What is the difference between the Santa Monica and the California Shag?
by|Oct 12, 2022
1 Answer
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A: The California Shag and the Santa Monica have a few differences such as the color, weave density, and the way the fibers are layered. The California shag is thicker at a 2" pile height while the Santa Monica Collection has a pile height of 1.80". Thank you for your question.
by|Dec 1, 2022
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Q:Is the 11x15 rug actually that size, or is it a bit smaller like some of the other sizes mentioned? Ideally I would like 10? 6? width, so am hoping 11 is an overestimate?
by|Oct 6, 2022
1 Answer
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A: Thank you for your question. The California Shag in 11' x 15' is approximate and might measure a few inches shorter. Thank you for your question.