Q:I am looking for a replacement rod anode for an XG55T12EC50U0: - what is the P/N? - what are the dimensions: rod diam and length, as well as thread size? Thanks!
by|Apr 17, 2024
1 Answer
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A: adad, Thank you for your question. The size is 0.900 in. diameter x 39-3/8 in. long. Part number is
AP11526T-2.
by|Apr 18, 2024
Q:Do I need a dielectric union if I have copper pipes
by|Apr 17, 2024
1 Answer
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A: Hi Hastieri and thank you for your question. The fittings are electro zinc plated and polypropylene lined. Please check local codes for types of materials allowed /needed.
by|Apr 25, 2024
Q:Does the 75g tank require a 1 inch water line to fill?
by|Apr 15, 2024
1 Answer
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A: John, Thank you for your question. The HOT and COLD water connections are 3/4 in. NPT on all models. Install a shut-off valve in the cold water line near the water heater.
by|Apr 15, 2024
Q:Can the temperature be set to a temp lower than 120 but higher than 91?
by|Apr 14, 2024
1 Answer
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A: Hi Will and thank you for your question. The reference mark "Low" represents an approximate water temperature of 91°F. The reference mark "Hot" represents an approximate water temperature of 125°F. The reference mark "A" represents an approximate water temperature of 130°F The reference mark "B" represents an approximate water temperature of 140°F The reference mark "C" represents an approximate water temperature of 150°F The reference mark "Very Hot" represents an approximate water temperature of 155°F.
by|May 1, 2024
2 found this answer helpful
Q:Has anyone had a change of smell in the water after installing ?
by|Apr 12, 2024
1 Answer
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A: Hi Kevin and thank you for your question. For technical issues, please call the number on your unit or in your user manual.
by|Apr 15, 2024
Q:Is this water heater tank Maintenance free ?
by|Apr 12, 2024
1 Answer
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A: Hi Henda and thank you for your question. It is recommended that a periodic
inspection of the Combination Gas Control
(Thermostat), burner, relief valve, and
venting system should be made by service
personnel qualified in gas appliance repair.
It is suggested that a routine preventative
maintenance program be established and
followed by the user.
Additional details regarding maintenance can be found on page 20 of the Use and Care Manual. A copy of the Use and Care Manual is available for download in the Product Details section of this page.
by|Apr 22, 2024
1 found this answer helpful
Q:If I have a Rheem 75 gal short water heater, can I replace it with a tall model? --Natural gas installation.
by|Apr 11, 2024
1 Answer
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A: Kyle, We are unable to determine this with you since we do not know your homes set up. You may want to reach out to a local installer.
by|Apr 11, 2024
Q:Energy efficiency?
by|Apr 8, 2024
1 Answer
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A: Tritan, Thank you for your question. All models tested according to ANSI test procedures, and meet or exceed the thermal efficiency and standby loss requirements of current ASHRAE standard (EPact). Also exceeds energy efficiency codes of all states including California Energy Commission (CEC).
by|Apr 8, 2024
Q:Is it OK for mobile homes
by|Apr 7, 2024
1 Answer
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A: Paula, Thank you for your question. Please check with local codes.
by|Apr 9, 2024
Q:How does the 9 year warran ty work
by|Apr 7, 2024
1 Answer
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A: Will, Thank you for your question. The warranty documents can be viewed on the right hand side. This will allow you to view the whole warranty.