Q:What is the difference in construction for the 9 and 12 year warrantee ?
by|May 18, 2024
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A: Hi Stu01, the construction between the 9 and 12 year warranties are the same, but the 12 year warranty may have additional features to utilize depending on the model.
by|May 19, 2024
Q:What is the insulation thickness?
by|May 18, 2024
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A: Hi Stu01, the insulation between the inner and outer tank is 2-3 inches.
by|May 19, 2024
Q:Is there any difference between the performance and performance platinum? It looks like the years of warranty changed that title on the unit.
by|May 16, 2024
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A: Vincent, Thank you for your question. The Performance Plus series offers some additional features and benefits compared to the basic Performance series. These units often come with enhanced features such as a higher energy efficiency rating, faster recovery times, and improved insulation. Performance Plus models may also have a longer warranty period than the standard Performance mode.
by|May 16, 2024
Q:Hi i wanted to know the thickness of the tank. How thick is the tank ?
by|May 14, 2024
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A: Hello Syed, the insulation between the tank and the outer shell is going to be between 2 and 3 inches thick, the width of the heater is 21.5 in
by|May 14, 2024
Q:What size anode does this water heater use? xg40t09he40u0
by|May 10, 2024
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A: Reed, Thank your for your question. The size is 0.900 in. diameter x 44-3/8 in.
by|May 10, 2024
Q:Can I used propane gas or can I convert this water heater to propane?
by|May 10, 2024
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A: Jesse, thank you for your question. No attempt should ever be made to convert the water heater from natural gas to LP gas. To avoid possible equipment damage, personal injury or fire, do not connect the water heater to a fuel type not in accordance with the unit data plate. LP for LP units. Natural gas for natural gas units. These units are not certified for any other fuel type.