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Questions and Answers for Real Flame Ashley 48 in. Electric Fireplace in Mahogany

Internet #202959743

Model #7100E-M

Store SKU #1000631899

Ashley 48 in. Electric Fireplace in Mahogany
(196)Questions & Answers (81)
  • Programmable thermostat with display in fahrenheit or celsius
  • Ultra bright LED technology with 5 brightness settings
  • Dynamic ember effect
View Full Product Details

Questions & Answers

81Questions
caret
Q:Can someone tell me the temperature settings? I am wondering if it can be set in the 60's, like 66 or 68. I want it for the bedroom but we like it to be cooler when we sleep.
by|Jan 4, 2024
1 Answer
Answer This Question

A:  No, 71 is the lowest setting. If you have any additional questions, please contact Real Flame customer service by emailing csrep@realflame.com or calling 800 654 1704. We are available Monday through Friday 8AM to 4PM CST.

by|Jan 7, 2024
    caret
    Q:Does it come assembled or can someone from HD assemble it for me?
    by|Dec 31, 2023
    1 Answer
    Answer This Question

    A:  No, the frame requires assembly. Please reach out to Home Depot to see if they have assembly services available in your area. If you have any additional questions, please contact Real Flame customer service by emailing csrep@realflame.com or calling 800 654 1704. We are available Monday through Friday 8AM to 4PM CST.

    by|Mar 24, 2024
      1 found this answer helpful
      caret
      Q:Does it come in another size
      by|Nov 20, 2023
      1 Answer
      Answer This Question

      A:  No, this unit does not come in any other size. If you have any additional questions, please contact Real Flame customer service by emailing csrep@realflame.com or calling 800 654 1704. We are available Monday through Friday 8AM to 4PM CST.

      by|Nov 21, 2023
        caret
        Q:Can I put a 55” Smart TV on top?
        by|Oct 24, 2023
        1 Answer
        Answer This Question

        A:  No, this unit is not meant to be used as a TV stand. If you have any additional questions, please contact Real Flame customer service by emailing csrep@realflame.com or calling 800 654 1704. We are available Monday through Friday 8AM to 4PM CST.

        by|Oct 25, 2023
          caret
          Q:Does the fireplace make a crackling sound, like burning wood? Even though the unit came up in my Google search for an electric fireplaces that crackle, I’ve not been able to find that feature in the description.
          by|Oct 14, 2023
          1 Answer
          Answer This Question

          A:  No, it does not make any crackling or fireplace sounds. If you have any additional questions, please contact Real Flame customer service by emailing csrep@realflame.com or calling 800 654 1704. We are available Monday through Friday 8AM to 4PM CST.

          by|Oct 17, 2023
            caret
            Q:Do I need to unplug when not in use?
            by|Nov 17, 2022
            2 Answers
            Answer This Question

            A:  If you are not going to use it for an extended period of time, we recommend unplugging it, but you do not have to unplug for day to day use. If you have any other questions, you can contact Real Flame customer service by emailing CSRep@realflame.com or calling 800 654 1704. We are available Monday through Friday 8AM to 4PM CST.

            by|Nov 17, 2022

              A:  Mine is always plugged in.

              by|Nov 17, 2022
                caret
                Q:Where can I find the electric insert replacement for this model
                by|Nov 13, 2022
                1 Answer
                Answer This Question

                A:  The model number for the replacement firebox is 4199. If you have any other questions, you can contact Real Flame customer service by emailing CSRep@realflame.com or calling 800 654 1704. We are available Monday through Friday 8AM to 4PM CST.

                by|Nov 15, 2022
                  caret
                  Q:Does this fit flat against the wall?
                  by|Aug 8, 2021
                  1 Answer
                  Answer This Question

                  A:  Yes, this will fit flush against the wall as long as there is no trim blocking it from sitting flush.

                  by|Aug 10, 2021
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                    Features

                    Adjustable Flame Brightness, Adjustable Flame Colors, Adjustable Flame Height, Adjustable Thermostat, Adjustable flicker, Automatic shut-off, Cool To Touch Glass, Flame Works With or Without Heat, Infrared, Portable, With Thermostat

                    Adjustable Flame Brightness, Adjustable Flame Colors, Adjustable Flame Height, Adjustable Thermostat, Adjustable flicker, Automatic shut-off, Cool To Touch Glass, Flame Works With or Without Heat, Infrared, Portable, With Thermostat

                    Adjustable Flame Brightness, Adjustable Flame Colors, Adjustable Flame Height, Adjustable Thermostat, Adjustable flicker, Automatic shut-off, Cool To Touch Glass, Flame Works With or Without Heat, Infrared, Portable, With Thermostat

                    Included

                    Blower, Mantel, Remote Control

                    Blower, Mantel, Remote Control

                    Blower, Mantel, Remote Control

                    Heat Output (BTU/hour)

                    4780

                    4780

                    4780

                    Area Heated (sq. ft.)

                    1000 sq ft

                    1000 sq ft

                    1000 sq ft

                    Firebox Width (in.)

                    23.65

                    23.65

                    23.65