Q:My edger is making an occasional terrible noise. The blade is not hitting anything nor is it loose. I think it?s coming from the motor. When turning the blade by hand, occasionally, it seems to get stuck. Where is there a service center?
by|Sep 10, 2023
1 Answer
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A: Hello, Sand - Thank you for your question. You can locate a service center using the following link; https://support.ryobitools.com/support/service-centers I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger (Tool Only). - Jewel
by|Sep 12, 2023
Q:My ONE+ 18V 9 in. Cordless Battery Edger won't start. Needless to say the battery has a full charge. I bought the edger a year ago, but don't have the receipt and I also don't believe I registered the product.
by|Aug 29, 2023
1 Answer
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A: Hello, Donald - Thank you for your question. I apologize for the issue you are having with your product. Your tool will need to go into a service center for diagnosis, repair and for a warranty claim to be filed. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger (Tool Only). - Jewel
by|Dec 17, 2023
1 found this answer helpful
Q:Does it comes with a blade
by|Aug 17, 2023
3 Answers
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A: Yes
by|Oct 9, 2023
1 found this answer helpful
A: Hello, Goss - Thank you for your question. Yes, a blade is included. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger with 2.0 Ah Battery and Charger. - Jewel
by|Oct 9, 2023
2 found this answer helpful
A: Yes it comes with a blade and works very well
by|Oct 9, 2023
1 found this answer helpful
Q:I own this edger and need to replace the blade. I can't find a 9" blade or one that matches the model number on my current blades. Will the 8" blades work?
by|Aug 14, 2023
1 Answer
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A: Hello, Grasscuttingdude - Thank you for your question. Yes. The AC04215 is the replacement blade for this edger. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger (Tool Only). - Jewel
by|Aug 18, 2023
Q:approximately how long does the battery last on a full charge. dont care about humidity and all that. An estimate of battery time.
by|Aug 11, 2023
2 Answers
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A: Battery life lasts approximately 2.5 hours
by|Mar 6, 2024
A: Hello, Frank - Thank you for your question. Unfortunately, I am unable to provide an estimated run time without knowing the battery you are using. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger (Tool Only). - Jewel
by|Sep 8, 2023
Q:Can this be used with 40V battery that I have bought for other Ryobi tools?
by|Aug 8, 2023
5 Answers
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A: Hello, Nand - Thank you for your question. I'm sorry, no. This tool can only be used with 18v batteries. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger (Tool Only). - Jewel
by|Aug 12, 2023
A: no, 18volt only
by|Aug 25, 2023
A: No, you need the smaller 18v battery.
by|Aug 26, 2023
A: No, it can not.
by|Aug 13, 2023
A: The 18v and 40v batteries do not interchange. I have never seen a RYOBI device that accepts both.
by|Aug 11, 2023
Q:How much does it weigh with the battery installed
by|Aug 6, 2023
1 Answer
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A: Hello, David - Thank you for your question. With the battery installed the tool will weigh around 12 pounds. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger with 2.0 Ah Battery and Charger. - Jewel
by|Aug 11, 2023
Q:Why would they put the customer in the position of assemlbing the wheel for height adjustment? The dumbest product delivery EVER!!!!
by|Aug 5, 2023
1 Answer
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A: Hello, Anonymous - Thank you for your question. I apologize for the inconvenience this has caused. If you are having a hard with assembly then an authorized service center may be able to assist you. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger with 2.0 Ah Battery and Charger. - Jewel
by|Sep 12, 2023
1 found this answer helpful
Q:Will gravel ruin the edger. I understand that it would dull the blade but will it damage the edger?
by|Aug 2, 2023
1 Answer
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A: Hello, Mikel - Thank you for your question. It may damage the guard and blade but should not cause any other issues. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger (Tool Only). - Jewel
by|Nov 24, 2023
Q:I just received yesterday my ONE+ 18V 9 in. Cordless Battery Edger with 2.0 Ah Battery and Charger. After fulling charging the battery (green led lit), I was edging along my curb with it. The battery lasted less than 10 minutes. Why?
by|Aug 2, 2023
1 Answer
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A: Hello, Joem - Thank you for your question. The lower amp hour batteries provide lower run times and there are other variables that affect the run time. A higher amp hour battery would provide longer run times. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 9 in. Cordless Battery Edger with 2.0 Ah Battery and Charger. - Jewel