Questions and Answers for RYOBI 2500 PSI 1.2 GPM Cold Water Electric Pressure Washer and 12 in. Surface Cleaner with Caster Wheels

A:  Hello, Mike - Using the different nozzles included with this pressure washer will affect the PSI. The black turbo nozzle will provide the highest PSI, followed by the yellow 15-degree nozzle, and then the blue soap nozzle. We hope this helps! If you need further support, then call or text us at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or through email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Danny - The turbo nozzle is black, the soap nozzle is blue, and the 15-degree nozzle is yellow. We hope this helps! If you need further support, then call or text us at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or through email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Sknw - You do not have to have soap in the soap container in order to use the pressure washer. If you plan on using soap, then use only detergent that is designed for use with pressure washers. You can read more about the detergent requirements on page 11 of the use and care manual (linked below). https://images.thdstatic.com/catalog/pdfImages/76/76dd0567-99a1-4799-8eff-2656a31ed4ae.pdf  We hope this helps! If you need further support, then call or text us at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or through email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Rusty - The pressure washer is capable of washing cars. However, a user must exercise extreme caution when doing so to avoid damage. We recommend starting a good distance away and slowly approaching with the soap nozzle and higher-degree nozzles to avoid damaging the vehicle. Lastly, please adhere to the instructions in the use and care manual. We hope this helps! If you need further support, then call or text us at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or through email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Duke - The main difference is the PSI and GPM. But the RY142711 (2700 PSI) unit has a 35 foot high-pressure hose and a 5-in-1 nozzle. Whereas, the RY142500 (2500 PSI) comes with a 25 foot high-pressure hose and three separate nozzles. Typically, the RY142711 is a higher priced item, so if the store is selling it at the online price of the RY142500, then the RY142711 would be a better deal. We hope this helps! If you need further support, then call or text us at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or through email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Incentivizedcynic - Reviews that have the disclaimer "[This review was collected as part of a promotion.]" can mean that the reviewer received a free product in exchange for a review, but it can also mean that they purchased the product themselves, and in our review form, they checked the box to be entered into our monthly sweepstakes contest. With that in mind, most of the reviews with that disclaimer are reviewers that have checked the box to be entered into our monthly sweepstakes contest. We hope this helps! If you need further support, then call or text us at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or through email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Dave123 - The flow of water stops when the trigger is released. The pressure washer motor will stay running until the switch is turned to the OFF position. However, make sure to pull the trigger to release water pressure once you have turned off the motor. We hope this helps! If you need further support, then call or text us at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or through email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Josh - Thank you for your question. You are able to use this model surface cleaner - RY31SC01. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 2500 PSI 1.2 GPM High Performance Cold Water Electric Pressure Washer. - Emily

A:  Hello, John - Thank you for your question. To use high pressure, you would need to attach the turbo or 15-degree nozzles. For low pressure, you would need to attach the soap nozzle. The unit itself does not have adjustable pressure. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 2500 PSI 1.2 GPM High Performance Cold Water Electric Pressure Washer. - Teyana