Q:I want to take this machine to Colombia but I need to know the measurements of the box where it is well packed and the weight, to be able to quote the shipping. thank you
by|Mar 5, 2024
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Q:Is everything on the pictures included?
by|Aug 30, 2023
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A: Hi, part number 59000 is the option that has the most accessories included.
by|Aug 31, 2023
Q:I have 4" sewer line with roots. Will the 5/8" cable be sufficient to remove the roots?
by|Apr 27, 2023
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A: Hi, I asked Tech for assistance and they recommend getting the K750 with the 5/8" cable. It will work better for your application. Please see the link below.
https://www.ridgid.com/us/en/k750-drum-machine
by|Apr 28, 2023
A: While the k-50 is a capable machine I would not attempt to clear a main with roots in it with the K-50.
Really recommend going with something larger - like the 1500 with the 1-1/4” cable and the smaller funnel head to start.
by|Apr 29, 2023
Q:Does the cable come with it if not where can I get cable
by|Mar 1, 2023
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A: Cable comes in sections of about 8-10 feet... these sections can be joined together to form long (or a very long snake/auger). They come in different sizes (length & thickness) and are sold separately
by|Mar 8, 2023
Q:I purchased a k 50 from masters plumbing supply in Louisville Kentucky about 13 months ago It worked wonderfully for a about a year I took it to total tool and during gvat time I suffered a massive stroke so I’ve been in the hospital ,I called total
by|Jan 28, 2023
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A: Hi, part of your question is missing. Please call us at 844-789-8665 so we can assist your further.
by|Mar 23, 2023
Q:How much is the price of the k50 and 1/2" cable plus attachments
by|Jan 19, 2023
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A: Hi, depending on which option you pick, these retail for around $2,500.
by|Jan 19, 2023
Q:Are any service centers close to newport news VA.
by|Jan 19, 2023
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A: Hi, the link below will assist you with finding one,
https://www.ridgid.com/us/en/service-centers-repair?w=3&b=57&t=13&r=30&p=1&l=4
by|Jan 19, 2023
Q:Can you get a rebuilt motor or have yours repaired. I'm 68 years old so don't know how much longer I will do this and don't want to spend a thousand dollars on a new one
by|Jan 10, 2023
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A: The whole unit should be under a lifetime warranty.