Q:I am trying to suck water out f a 2 " drain pipe. will any of your attachments fit in this opening?
by|Feb 1, 2023
1 Answer
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A: Hello Mark A,
Thanks for your inquiry about our product. We’re sorry we don’t have a suitable product for this application at this time. We take great pride in providing exceptional quality products to help our wet/dry vac owners with their project needs. We have taken your information and have passed along to our product teams as we continue to expand our product offerings.
If you have any questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time.
Thank you,
RIDGID Customer Support
by|Feb 7, 2023
Q:It would be great if you explained how long the Extention piece is.
by|Jan 8, 2023
1 Answer
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A: Hello Lawrence, Thanks for your inquiry about our product. The Product Details section on this page as well as the image shows the length of the extension wand which is 20 inches. If you have questions or concerns, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time and we'll be glad to assist you. Thanks, RIDGID
by|May 26, 2024
1 found this answer helpful
Q:What is the measurement for this
by|Jan 7, 2023
1 Answer
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A: Hello Oberry,
Thank you for your inquiry about our products. We do have different measurement with our accessories. You may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to check the measurement on the specific accessory you are inquiring.
Thank you,
RIDGID Customer Support
by|Jan 10, 2023
Q:I have a Rigid Shop Vac that has a 3” hose insertion hole. My hose is breaking up and I can not find a replacement to fit this unit anywhere. I have tried several local Home Depot’s who said to contact RIDGID directly. Do you offer a larger replacement
by|Jan 6, 2023
1 Answer
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A: Dear Rando2,
Thank you for your question. We would need to know the model of your vacuum to be able to help you find the replacement hose and adapter. Please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.
Thanks,
RIDGID
by|Jan 6, 2023
Q:Will two of these connect for a longer extension?
by|Dec 25, 2022
4 Answers
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A: Yes you can connect multiples. I have six connected with a 90 degree shaped nozzle tip section duct taped on to the multiple extensions to prevent unwanted disconnection and this allows me to clean/vacuum out my second story gutters from the ground.
by|Mar 26, 2024
2 found this answer helpful
A: Hello Customer,
Thank you for asking. Yes, you may connect the extension wands for longer reach. If you have other questions, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com so we can further assist you
Thanks,
RIDGID
by|Mar 26, 2024
1 found this answer helpful
A: yes they do
by|Dec 28, 2022
A: They should. I have the original and an extra I bought later and they attach fine.
by|May 7, 2023
Q:1 7/8" hose upgrade lock on. Not the cheap plastic one
by|Dec 21, 2022
1 Answer
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A: Hello Hill,
Thank you for your inquiry about our products. If you wanted to purchase the 1 7/8" premium hose LA2570. You may purchase it through Home Depot. Also, you can place the order for the hose online at https://store.ridgid.com/.
If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com
Thank you,
RIDGID Customer Support
by|Dec 21, 2022
Q:I have an older model rigid with a hose diameter of 2-3/4 inch which has cracked. There is only a 2-1/2 on the market now, do you have an adapter for the 2-1/2 hose to fit the 2-3/4inch machine?
by|Dec 14, 2022
1 Answer
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A: Hello Bran in Van,
Thank you for your inquiry about our products. We only have 2 hoses available for RIDGID wet/dry vacuums. The hoses sizes we have ae 1 7/8" and 2 1/2". However, the inlet sizes of the vacuum where the hose attaches to have changed. If the vacuum model you have is an older model vacuum it may need the additional adapter in order for the new hoses to work with your vacuum older vacuum. You can call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to assist you further.
Thank you,
RIDGID Customer Support
by|Dec 14, 2022
Q:What is the length
by|Dec 13, 2022
1 Answer
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A: Hello DavidPd,
Thank you for your inquiry about our products. The 2-1/2 in. Locking Extension Wand Accessory is measured approximately 20.5". If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.
Thanks,
RIDGID
by|Dec 14, 2022
Q:Hello, I have a Ridgid shop vac model WD40801. I need a hose extension for this machine. 10 foot would be great but what do you have that fits this machine correctly? Thanks....Eric
by|Dec 3, 2022
1 Answer
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A: Hello Eric 7775216,
Thank you for your inquiry about our products. The WD40801 comes with a 1 7/8" hose. You may purchase the same hose which is the VT1720 and connect it to the hose that came with your vacuum to extend the reach of the hose. The total reach it will provide is 14". However, the connection between the 2 hose is only friction fit, please do not pull the vacuum by the hose to prevent the 2 hose disconnecting from each other.
If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com
Thank you,
RIDGID Customer Support
by|Dec 5, 2022
Q:Looking for attachments for ridgid shop vac, model 16360 hose dia is 1-3/4".
Purchased this vac from HD years ago, and never used it for years and now need several attachments for it, it came with 2 hard extensions and one shoe=rt hose.
by|Nov 10, 2022
1 Answer
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A: Hello Khawki,
Thank you for your inquiry about our products. The accessories size you need to purchase for the WD16360 is the 1 7/8" accessories. You can purchase the accessories online at https://store.ridgid.com/us/en/vac-accessories#8785. Also, you may check at Home Depot for the 1 7/8" accessories. In case they do not have the accessories in stock you may place the order through Home Depot's pro desk via special order.
If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com
Thank you,
RIDGID Customer Support