Questions and Answers for RIDGID 1-7/8 in. Extension Wand Accessory for RIDGID Wet/Dry Shop Vacuums

A:  Hello Jimmy1989, Thank you for your inquiry about our products. We are sorry to know you are having problems with the hose of the vacuum. With vacuums that is an old model that have the inlet port on the lid on the vacuum uses a different type of end hose interlock of the vacuum, the interlock that included with the new hoses doesn't fit the older model vacuum. If you no longer have the old end hose interlock we can send it to you at no cost. You may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to send the part. Thank you, RIDGID Customer Support

A:  Hello PatrickatBEMC, Thanks for your inquiry about our product. Just to verify the “exhaust bag” in question. Are you looking for a bag that can be attached to the exhaust port or a filter bag that can be installed inside the drum as an added filtration aside from the pleated paper filter that comes with the vac? We’re interested to know more details so we can further assist you. You may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com. Thank you, RIDGID Customer Support

A:  Hello Mark A, Thanks for your inquiry about our product. We’re sorry we don’t have a suitable product for this application at this time. We take great pride in providing exceptional quality products to help our wet/dry vac owners with their project needs. We have taken your information and have passed along to our product teams as we continue to expand our product offerings. If you have any questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Thank you, RIDGID Customer Support

A:  Hello Lawrence, Thanks for your inquiry about our product. The Product Details section on this page as well as the image shows the length of the extension wand which is 20 inches. If you have questions or concerns, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time and we'll be glad to assist you. Thanks, RIDGID

A:  Hello Oberry, Thank you for your inquiry about our products. We do have different measurement with our accessories. You may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to check the measurement on the specific accessory you are inquiring. Thank you, RIDGID Customer Support

A:  Dear Rando2, Thank you for your question. We would need to know the model of your vacuum to be able to help you find the replacement hose and adapter. Please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  Hello Hill, Thank you for your inquiry about our products. If you wanted to purchase the 1 7/8" premium hose LA2570. You may purchase it through Home Depot. Also, you can place the order for the hose online at https://store.ridgid.com/. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Hello Bran in Van, Thank you for your inquiry about our products. We only have 2 hoses available for RIDGID wet/dry vacuums. The hoses sizes we have ae 1 7/8" and 2 1/2". However, the inlet sizes of the vacuum where the hose attaches to have changed. If the vacuum model you have is an older model vacuum it may need the additional adapter in order for the new hoses to work with your vacuum older vacuum. You can call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to assist you further. Thank you, RIDGID Customer Support

A:  Hello Eric 7775216, Thank you for your inquiry about our products. The WD40801 comes with a 1 7/8" hose. You may purchase the same hose which is the VT1720 and connect it to the hose that came with your vacuum to extend the reach of the hose. The total reach it will provide is 14". However, the connection between the 2 hose is only friction fit, please do not pull the vacuum by the hose to prevent the 2 hose disconnecting from each other. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Hello Khawki, Thank you for your inquiry about our products. The accessories size you need to purchase for the WD16360 is the 1 7/8" accessories. You can purchase the accessories online at https://store.ridgid.com/us/en/vac-accessories#8785. Also, you may check at Home Depot for the 1 7/8" accessories. In case they do not have the accessories in stock you may place the order through Home Depot's pro desk via special order. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support