Q:I realize this is just the tube component - if I need to replace the spiral piece as well, what part do I need? Thank you!
by|Apr 30, 2018
1 Answer
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A: Thank you for your inquiry regarding this item from Prime-Line Products. The spiral balance contains the metal spiral arm that comes out of the tube. Depending on which style of spiral balance, you may need a pivot shoe and a tensioning tool. For faster service, be sure to take advantage of the LIVE CHAT option located in the middle right-hand side of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.
by|Aug 27, 2020
1 found this answer helpful
Q:Does this include the tube AND the spiral piece? The description is confusing. Also, is the 3/8 the measurement of the tube or the spiral? And 28" is the length of which part?
by|Apr 28, 2018
2 Answers
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A: No, this include the tube only. The tube dimension is 0.375 inches in diameter and 28 inches length.
by|Mar 7, 2022
A: Thank you for your inquiry regarding this item from Prime-Line Products. The spiral is inside the tube and is included. The 3/8" is the diameter of the tube and the measurement of 28" is the length of the tube. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net.
by|Aug 25, 2019
2 found this answer helpful
Q:My Spiral Tilt Balance tip is yellow whats the meaning of the color?
How do I determine the Spiral Tilt Balance measurement?
by|Dec 28, 2017
1 Answer
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A: Thank you for your inquiry regarding this item from Prime-Line Products. Prime-Line Products does not offer a yellow colored bushing. The yellow colored bushing is for super heavy weight sash. You would have to check with the manufacture that has this balance to get a weight range. You could take out the window to weigh it. For faster service, be sure to take advantage of the CHAT option located in the lower right-hand corner of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.