Q:I have a window with an inside measurement of 61" would a 64" be good? Thankyou!
by|Jul 9, 2023
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A: Thank you for reaching out. Apologies for any incovience but we only have select lengths of 48", 64" and 72" available. In this case a 64" would work just fine for a 61" measured inside window length. It will have those 3" extra sitting at the bottom.
by|Jul 10, 2023
Q:my window is 81.5 inches wide (side to side) and 58.5 in up/down or length. what should I order to cover the opening? (inside mount of single slider window)
by|Jul 4, 2023
1 Answer
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A: Thank you for reaching out. Apologies for any incovience but unforunately our width on goes up to 72" wide and cannot be made longer. Our lengths come in select sizes of 48", 64" and 72".
by|Jul 5, 2023
Q:Can you custom cut to fit in window. I need 22x37 in pleated shade
by|Jul 3, 2023
1 Answer
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A: Thank you for reaching out. Apologies for any incovience but unforuantely the shade come in selected lengths of 48", 64" and 72" and cannot be cut shorter or longer than these length. The width come in every 1/2" increment from 20"-72".
by|Jul 3, 2023
Q:I purchased these thinking I would cut to size myself. Didn?t know they should have been ordered by actual size needed. Am I able to cut these myself
by|May 5, 2023
1 Answer
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A: Thank you for reaching out. We advise against cutting the shades yourself as it could possibly not turn out the way you like. Please contact us at customerservices@allstrongusa.com and we can assist you in getting the correct shade size needed.
by|May 5, 2023
Q:I need two 18.5? shards, can I get them from you? The rest of my house has your shades.
by|Apr 8, 2023
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A: Thank you for reaching out. Apologies for any incovience but unforunately this particular shade does not have an 18.5 width. We do have a Cut-to-Width White Cordless Light Filtering Eco Polyester Honeycomb Cellular Shade 18.5 in. W x 48 in. L available if you're interested.
by|Apr 10, 2023
Q:My window measures 18 inch by 62 inch. If I do an outside mount what should the width be?
by|Apr 1, 2023
1 Answer
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A: Thank you for reaching out. For an oustide mount we recommend going 4" to 6" longer to cover the window opening better. In this case a 22"-24" would be the width ordered.
by|Apr 4, 2023
Q:how do you measure window for these shades
by|Mar 12, 2023
1 Answer
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A: Thank you for reaching out. For an inside mount you measure end to end horizontally on the inside of the window opening and deduct 1/2 inch from measured size and that will be the width ordered. For an outside mount you measure edge to edge on the outside of the window opening and add 6 inches for the width size ordered. The length is just a measure of top to bottom.
by|Aug 15, 2023
4 found this answer helpful
Q:I do not know when I purchased the shades. They are starting to sag when in the open position. They hang down several inches and will not remain lifted. Is there a fix?
34.5 inches wide. Ecru
by|Feb 27, 2023
1 Answer
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A: Thank you for reaching out. Apologies for any incovience this has caused. If you could please email us at customerservices@allstrongusa.com and we can assist you further.
by|Mar 2, 2023
Q:How do you clean these?
by|Feb 24, 2023
1 Answer
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A: Thank you for reaching out. To clean the shade fabric or slats, use a feather duster or vacuum lightly using a soft brush attachment.
by|Jul 26, 2023
2 found this answer helpful
Q:how mush your is this can be in a good condition ? in what is this make Frum ?
by|Feb 21, 2023
1 Answer
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A: Thank you for reaching out. Depending on care then this shade can stay in good condition for a long time. We also provide replacement parts if you contact us at customerservices@allstrongusa.com. This shade is made from polyester.