Q:My 6870 model needs a plastic cover for the food processor function. Is it available to order?
by|Aug 14, 2020
1 Answer
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A: In order to better assist you with obtaining parts for your blender, please give us a call at 1-(800) 334-0759. For your convenience, our Consumer Care Department is available Monday through Friday, 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
by|Sep 1, 2020
Q:I have an Oster Precise Blend 12 and burnt the motor out on it. I have all the container and food processor items but only need to replace the power unit. Do you just sell the power unit on its own or do I have to buy a whole new set?
by|Aug 5, 2020
1 Answer
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A: We appreciate you reaching out to us.
We have high expectations for our products here at Oster® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-(800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you.
by|Aug 11, 2020
Q:Price for jar and chopper
by|Aug 4, 2020
1 Answer
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A: All of our products and including replacement parts are available through our Authorized Retailers. You may find this link helpful for the complete list of our online and in-store authorized retailers as prices may vary.
https://www.oster.com/service-and-support/Retailers.html#?sortby=newest
by|Aug 5, 2020
Q:When I use my glass jar to blend anything it makes a screeching sound. I even replaced the blade and rubber ring but still am
Having the same issue. When I use the food chopper attachment with the same base it does not make the same sound. Issue??
by|Aug 4, 2020
1 Answer
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A: That is definitely not the kind of experience that we want you to have. Our blenders were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759 and our team will assist you with your blender. For your convenience, we are available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
by|Aug 21, 2020
Q:Lid for for chopper won’t go on.. The metal piece in middle won’t allow it to latch. Please help
by|Aug 3, 2020
1 Answer
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A: That is definitely not the kind of experience that we want you to have. Our blenders were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please try to unplug first then after 5-10 minutes plug it back to the wall outlet. If there's no improvement, please call our Consumer Care Department at 1-(800) 334-0759 and our team will assist you with your blender. For your convenience, we are available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
by|Nov 9, 2021
Q:How much including tax and shipping to Nashua NH??
by|Jul 29, 2020
1 Answer
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A: Thank you for reaching out. Price may vary depending on the retail store. To check the price and order, you may visit the link below:
https://www.oster.com/service-and-support/Retailers.html
If you need further assistance, you may contact us through chat and/or email on this site or you can give us a call at 1-800-334-0759. Our product specialists will be more than willing to assist you. For your convenience, we are available Mon-Fri, from 9 am-5 pm, EST. Have a great day!
by|Aug 17, 2020
Q:Hey I need a blade shaft for my blender/food processor. How do I order it?
by|Jul 27, 2020
1 Answer
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A: Thanks for reaching out! You can purchase Oster products and replacement parts at any of our retail partners by clicking the link below:
https://www.oster.com/service-and-support/Retailers.html
by|Jul 29, 2020
Q:The drive shaft on my combo blender food processor. How do I correct this so metal pin goes down so s blade fits and lid interlocks
by|Jul 23, 2020
1 Answer
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A: That is definitely not the kind of experience that we want you to have and we are sorry to hear about your drive shaft. For us to assist you about your blender or any inquiry pertaining to this model, we advised you to give us a call at 1-(800) 334-0759. We have a Customer Care Representative that will assist you further. They are available from Mon-Fri 9 am-5 pm, EST. We look forward to assisting you!
by|Aug 25, 2020
Q:Why won't the motor adapter on my blender combo food processor go down so the lid on the food processor closes properly
by|Jul 23, 2020
1 Answer
Answer This Question
A: That is definitely not the kind of experience that we want you to have. Our bkenders were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759 and our team will assist you with your blender with food chopper. For your convenience, we are available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
by|Aug 18, 2020
Q:Can I get it in green?
by|Jul 14, 2020
1 Answer
Answer This Question
A: Thank you for reaching out. Price may vary depending on the retail store. To check the price and order, you may visit the link below:
https://www.oster.com/service-and-support/Retailers.html
If you need further assistance, you may contact us through chat and/or email on this site or you can give us a call at 1-800-334-0759. Our product specialists will be more than willing to assist you. For your convenience, we are available Mon-Fri, from 9 am-5 pm, EST. Have a great day!