Q:Can you buy additional hooks for this separately?
by|Jul 31, 2023
1 Answer
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A: Hello. Please contact us at customerservice@olddutchco.com for more information.
by|Jul 31, 2023
Q:Stainless?
by|Jan 10, 2023
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A: The material is nickel plated steel.
by|Jan 12, 2023
Q:How do you install it to your ceiling
by|Nov 28, 2022
1 Answer
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A: This pot rack is designed to mount to an 8½’ ~9’ high ceiling
constructed with common 16’ on-center studs via screwable hanging hooks. Please email customerservice@olddutchco.com to request full mounting instructions/details.
by|Nov 30, 2022
Q:how do you reach pots on top?
by|Nov 16, 2022
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A: It is recommended that the rack is installed at a height that works for your space and purposes. Extension chains can be purchased separately.
by|May 27, 2023
1 found this answer helpful
A: Yes I use a step stool to reach the top of the rack
by|Nov 17, 2022
Q:Not clear about the chain. Does this rack come with one 23" chain? or two?
by|Jun 10, 2022
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A: Hello. This item brings 4 23" chains.
by|Jun 13, 2022
Q:how much weight can it hold?
by|Jul 24, 2021
1 Answer
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A: Hello, thank you for your inquiry on our product. This Pot Rack holds up to 60 pounds.
by|Jul 26, 2021
Q:How long is the chain to hang from the ceiling to the rack?
by|Feb 24, 2021
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A: Good Morning,
This pot rack comes with a 23" hanging chain that can be manipulated to hang at various lengths. The length the chain can be adjusted to is also determined by the weight your ceiling can hold. We strongly recommend to contact a general contractor to verify what can be done with this pot rack on your ceiling to avoid injury.
Thank you,
Old Dutch International Customer Service Team
by|Feb 25, 2021
Q:I am a bit confused about the chains. Are they adjustable? How so? My ceiling is 98 inches high and want to make sure I can easily reach the pot rack over the sink where I plan to install it but also not bump my head on it...
by|Nov 2, 2020
2 Answers
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A: Good Afternoon,
Yes the chains are adjustable; you would basically be placing the hooks at a "higher" point on the chain. This means you would end up with some of the chain hanging off the side of the hooks. Similar to a necklace that needs to be clasped as a "tighter" setting so it doesn't hang too low. We do recommend to check with a contractor to verify if your ceilings can support the weight of the rack + pots/pans.
Thank You,
Old Dutch Customer Service Team