Q:What is the lowest temperature that you can set?
by|Aug 24, 2020
1 Answer
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A: Thank you for contacting Newair! The lowest temperature setting is 35 degrees. Best Regards, Customer Care
by|Aug 5, 2021
Q:does this unit have heating ?
by|Aug 24, 2020
2 Answers
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A: No this model does not.
by|Jun 29, 2021
A: The one I bought does not I live in Phoenix AZ not needed
by|Aug 29, 2020
Q:Is this battery operated?
by|Aug 8, 2020
1 Answer
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A: Thank you for contacting NewAir! I am sorry, the unit AC-10100E requires electricity and not battery-operated.
by|Mar 18, 2021
Q:What is the width of the vent hose?
by|Jul 31, 2020
2 Answers
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A: It's a 6 inch hose . The vent window kit is terrible and lacks quality that it needs. They give you nothing to help install as tape backed adhesive foam or anything else. I bought another a/c portable unit made by Toshiba and is smaller unit but actually does come with everything you need and fits in the window much tighter. I hope this will help you. Personally I'd go with the Toshiba brand myself
by|Jun 29, 2021
A: no
by|Aug 18, 2020
Q:What happened when the air conditioner start to leak
by|Jul 27, 2020
1 Answer
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A: Thank you for contacting NewAir! When the unit AC-12200E is leaking, make sure the drain plug is fully inserted and that the drain cap is tight. If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
by|Mar 19, 2021
Q:What does the "Auto" mode do?
by|Jul 26, 2020
1 Answer
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A: Thank you for contacting NewAir! The Auto mode on the unit AC-14100E is the fan function only with all the speeds. Best Regards, Customer Care.
by|Mar 22, 2021
Q:How long is each window panel??
by|Jul 23, 2020
2 Answers
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A: Thank you for contacting NewAir! The window kit for the unit AC-14100E extends to 7 1/8 W 20 1/2" L Stretched 58 1/2" Exhaust Hose 2: 5 1/2" D, Stretched 60" inches. Best Regards, Customer Care.
by|Mar 22, 2021
A: Without measuring them you get three. Two are longer at roughly 12 inches each and there's a thing one that the hose vent goes into is roughly 10 inches. You can slide them to create one long piece or move them around length wise as needed. It's made out of a hard plastic and a hack saw will cut through it with no problem. The kit kind of irratated me as there was nothing on the bent kit to secure it to your window sash or sill.I had to buy double sided tape and foam insulation with adhesive backing to seal the window airtight as the send nothing!
by|Jun 29, 2021
Q:With all 3 window extensions used will this work for a 60” tall window??
by|Jul 17, 2020
1 Answer
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A: Thank you for contacting NewAir! I am sorry our window kits extend 7 1/8 W 20 1/2" L Stretched 58 1/2" Exhaust Hose 2: 5 1/2" D, Stretched 60" inches. I recommend purchasing universal ones from a local hardware store. Best Regards, Customer Care.
by|Mar 22, 2021
Q:How strong is the fan in this unit?
by|Jul 14, 2020
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A: It's not bad. Three levels are available. High is sufficient enough to push air atleast 15 feet and that's a modest guess. It blows air from the farthest end of my living room into the kitchen. But, sad to say I must have got a lemon. As on the third day of use it stopped blowing out cold air and I cannot hear or feel the compressor kicking on. Have to take it back tomorrow. What a bummer!
by|Jun 29, 2021
Q:Temperature is now 82 although cold air is still coming out
by|Jul 9, 2020
1 Answer
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A: Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions please contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care