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Questions and Answers for NewAir 14,000 BTU (8,600 BTU, DOE) Portable Air Conditioner Cover 525 sq. ft. with Easy Setup Window Venting Kit - White

Internet #205431505

Model #AC-14100E

Store SKU #1000383304

  • GREAT CAPACITY - Good for office, dorm, or any room of 525 sq.ft.
  • SELF EVAPORATIVE TECHNOLOGY - Reduce water that collects in tank
  • ACCESSORIES INCLUDED - Remote controller and window venting kit

Questions & Answers

109Questions
caret
Q:What is the lowest temperature that you can set?
by|Aug 24, 2020
1 Answer
Answer This Question

A:  Thank you for contacting Newair! The lowest temperature setting is 35 degrees. Best Regards, Customer Care

by|Aug 5, 2021
    caret
    Q:does this unit have heating ?
    by|Aug 24, 2020
    2 Answers
    Answer This Question

    A:  No this model does not.

    by|Jun 29, 2021

    A:  The one I bought does not I live in Phoenix AZ not needed

    by|Aug 29, 2020
      caret
      Q:Is this battery operated?
      by|Aug 8, 2020
      1 Answer
      Answer This Question

      A:  Thank you for contacting NewAir! I am sorry, the unit AC-10100E requires electricity and not battery-operated.

      by|Mar 18, 2021
        caret
        Q:What is the width of the vent hose?
        by|Jul 31, 2020
        2 Answers
        Answer This Question

        A:  It's a 6 inch hose . The vent window kit is terrible and lacks quality that it needs. They give you nothing to help install as tape backed adhesive foam or anything else. I bought another a/c portable unit made by Toshiba and is smaller unit but actually does come with everything you need and fits in the window much tighter. I hope this will help you. Personally I'd go with the Toshiba brand myself

        by|Jun 29, 2021

        A:  no

        by|Aug 18, 2020
          caret
          Q:What happened when the air conditioner start to leak
          by|Jul 27, 2020
          1 Answer
          Answer This Question

          A:  Thank you for contacting NewAir! When the unit AC-12200E is leaking, make sure the drain plug is fully inserted and that the drain cap is tight. If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care

          by|Mar 19, 2021
            caret
            Q:What does the "Auto" mode do?
            by|Jul 26, 2020
            1 Answer
            Answer This Question

            A:  Thank you for contacting NewAir! The Auto mode on the unit AC-14100E is the fan function only with all the speeds. Best Regards, Customer Care.

            by|Mar 22, 2021
              caret
              Q:How long is each window panel??
              by|Jul 23, 2020
              2 Answers
              Answer This Question

              A:  Thank you for contacting NewAir! The window kit for the unit AC-14100E extends to 7 1/8 W 20 1/2" L Stretched 58 1/2" Exhaust Hose 2: 5 1/2" D, Stretched 60" inches. Best Regards, Customer Care.

              by|Mar 22, 2021

                A:  Without measuring them you get three. Two are longer at roughly 12 inches each and there's a thing one that the hose vent goes into is roughly 10 inches. You can slide them to create one long piece or move them around length wise as needed. It's made out of a hard plastic and a hack saw will cut through it with no problem. The kit kind of irratated me as there was nothing on the bent kit to secure it to your window sash or sill.I had to buy double sided tape and foam insulation with adhesive backing to seal the window airtight as the send nothing!

                by|Jun 29, 2021
                caret
                Q:With all 3 window extensions used will this work for a 60” tall window??
                by|Jul 17, 2020
                1 Answer
                Answer This Question

                A:  Thank you for contacting NewAir! I am sorry our window kits extend 7 1/8 W 20 1/2" L Stretched 58 1/2" Exhaust Hose 2: 5 1/2" D, Stretched 60" inches. I recommend purchasing universal ones from a local hardware store. Best Regards, Customer Care.

                by|Mar 22, 2021
                  caret
                  Q:How strong is the fan in this unit?
                  by|Jul 14, 2020
                  1 Answer
                  Answer This Question

                  A:  It's not bad. Three levels are available. High is sufficient enough to push air atleast 15 feet and that's a modest guess. It blows air from the farthest end of my living room into the kitchen. But, sad to say I must have got a lemon. As on the third day of use it stopped blowing out cold air and I cannot hear or feel the compressor kicking on. Have to take it back tomorrow. What a bummer!

                  by|Jun 29, 2021
                  caret
                  Q:Temperature is now 82 although cold air is still coming out
                  by|Jul 9, 2020
                  1 Answer
                  Answer This Question

                  A:  Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions please contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care

                  by|Oct 28, 2023

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