Q:I by mistake threw out my code sticker not knowing it was on it, any ways of me getting the code?
by|Sep 8, 2023
1 Answer
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A: Please provide an image of the back of your lock, ensuring the image clearly shows the serial number and that the lock is not attached to anything. You can email it to customerservice@mlock.com
by|Oct 28, 2023
Q:I can't locate the 3 digit combo on the instruction sheet. Where is it?
by|May 23, 2020
1 Answer
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A: The one I purchased did not had the combination in the instruction sheet. It was on a peel off sticker on the back of the lock.
by|May 30, 2020
Q:I need several locks for employee locker rooms, so I need to be able to track the lock by unique ...
by|Feb 27, 2020
2 Answers
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A: The lock is marked with a date code only, and this marking is NOT unique. our recommendation is to
contact your Home Depot store to special order the 1502 model directly from Master Lock.
by|Mar 2, 2020
A: Individual lock combinations. I use mine on my locker at work
by|Mar 31, 2020
Q:Is it rustproof?? Can i use it for outdoor use??
by|Dec 19, 2017
1 Answer
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A: This product is not intended for outdoor use. The 175 can be used outdoors. https://www.homedepot.com/p/Master-Lock-2-in-Set-Your-Own-4-Digit-Combination-Padlock-175DHC/100149326?keyword=175+master+lock
by|May 5, 2023
Q:Do these have secondary keyed entry on the back of the lock?
by|Jun 26, 2017
3 Answers
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A: No they do not. Combo only
by|Nov 7, 2017
A: No, they do not.
by|Jun 27, 2017
A: No, this product is combination only.
by|May 4, 2023
Q:Can you change the combination on this lock to something other than what came with it?
by|Feb 1, 2017
2 Answers
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A: Sorry, you can't.
by|Nov 7, 2017
A: No, you can not change the preset combination.
by|May 9, 2017
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Q:Is there a way to ensure that they all have a different combination? I need to order 150, but want them to be different.
by|Aug 30, 2016
2 Answers
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A: Yes- this will need to be a special order for our 1502 combination lock. Please contact our customer care line at 1-800-464-2088 for more information.
by|May 4, 2023
A: These locks can be purchased in multiples with the same combination and they are packaged together in plastic.
I have been purchasing these locks individually for at least 25 years and the combinations have always been different. However, I do not know of a way to absolutely guarantee they will all be different. That would be a question for the manufacturer.
by|May 30, 2020
Q:How strong are these locks
by|Aug 29, 2016
2 Answers
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A: They're strong and reliable, but most locks can be broken into easily. I've had mine for over 10 years in the back of my truck. BUT like most locks, most bolt cutters will cut through it within 5 seconds. You can also just get a hammer and smash it down and it'll come off.
by|Nov 7, 2017
A: In my experience, these are among the easiest to breach. I had these on my fence gate, and they were picked the next day. Any reasonably bright thief can pick the shackle. Mine, which were like this but four -combo locks, seemed like made of weaker material than the stronger combo locks I got with a short shackle.