Q:What is the measurement of each individual pane?
by|Mar 15, 2024
1 Answer
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A: Thank you for your question, ProudMama326. The overall size of the glass is 22" X 64" making each pane appear to be approximately 7" X 12.5". If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite
by|Mar 16, 2024
Q:Can we order a white interior painted with black exterior painted door?
by|Dec 27, 2023
1 Answer
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A: Hello James you can order this unit with different colors on the exterior and interior. You will need to speak to your local The Home Depot millwork team for assistance with this order.
by|Jan 3, 2024
Q:On the Product description, it says this door is Energy Star. But on the Product Details, it shows that for Energy Star Qualified, it is NOT Qualified. Can I find out if this door is actually Energy Star efficient or not?
by|Sep 19, 2023
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A: Hello EnergyStar this unit doesn't have low e glass so it would not be qualified for the energy star rating. If this was changed to a low e option then it would have a energy star. I will have my team update the wording on this I do apologize for the confusion
by|Sep 19, 2023
Q:Is the primer used on the "primed" door water or oil based?
by|Aug 8, 2023
1 Answer
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A: Hello Alice A commercial water-based primer is used for interior and exterior
by|Aug 9, 2023
Q:Can the 15-lite vinyl strips be removed so the door glass does not have the 15 rectangle panes?
by|Jul 24, 2023
1 Answer
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A: Hello Roger the SDL kit can be removed and taken off.
by|Jul 24, 2023
Q:what does color ultra white mean how is that different from white primed
by|Jun 28, 2023
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A: hello Linda ultra pure white is the finished color and just white primed.
by|Jun 28, 2023
Q:Can I get this door as a left hinge but as an OUTSWING door?? Thanks!
by|Jun 1, 2023
1 Answer
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A: Hello Katie you should be able to order this unit with that configuration. Please speak to your stores millwork department and they will assist you with your order.
by|Jun 1, 2023
Q:Will the outside of the door be black and the inside of the door be white?
by|May 20, 2023
1 Answer
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A: Hello Jennifer, This door will be painted Jet Black front and back. You can special order a door if you want with the Millwork department that's black on the outside and white on the inside or vice versa