Questions and Answers for MOEN Soap/Lotion Dispenser in Spot Resist Stainless (2.56 in)

A:  Hello Gerald and thank you for your interest in Moen products. The Moen Soap/Lotion Dispenser requires a 1 1/8” diameter hole. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Monday through Friday Eastern Time.

A:  Hello Lisa and thank you for your interest in Moen products. The Moen 2.56 in. Soap/Lotion Dispenser in Oil Rubbed Bronze performs optimally when regular dish soap or lotion is used. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello Donald and thank you for your interest in Moen products. The spout reach on the Moen 3944SRS Soap/Lotion Dispenser in Spot Resist Stainless is 3-5/8", a longer spout is not available. We do have a longer soap dispenser, with a spout reach of 4.12", which is model S3947. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).

A:  Hello jaxbchkim and thank you for your interest in Moen products. The Moen Soap/Lotion Dispenser in Spot Resist Stainless (2.56 in) is designed to be installed through 1 1/8” minimum hole diameter. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello Gary and thank you for your interest in Moen products. We are sorry to hear the difficulty you are experiencing with your Moen soap dispenser. Please contact us directly at 1-800-289-6636 for assistance with the correct part needed. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

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A:  Hello and thank you for your interest in Moen products. We are happy to assist with your question on the model 3942SRS. The soap dispenser is in a spot resist stainless. The spot resist stainless is going to be similar to the color of a stainless appliance. This is a lighter tone than brushed nickel. If you have additional questions, please feel free to call us at 1-800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST.

A:  Hello cmdj42 and thank you for your interest in Moen products. We are happy to assist with your question on the 3944SRS soap dispenser. We do manufacture a 8 oz bottle. Part number 10048. This can be ordered on www.moen.com. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday Eastern time.

A:  Hello James Brown and thank you for your interest in Moen products. The Moen Soap/Lotion Dispenser in Chrome (2.56 in) comes with a white gasket that is installed above the counter top/mounting surface. The black gasket and the smallest gasket are both installed under the counter top/mounting surface. If you have additional questions, please feel free to call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.