Q:Pipe that the spout screws into broke, can I just replace that pipe and spout without causing further complications?
by|Apr 11, 2022
1 Answer
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A: Hello Roberto and thank you for your interest in Moen products. The adjustable spout shank for the Moen 2-Handle 3-Hole Roman Tub Adjustable Rough-In Valve - 1/2 in. CC Connection is available separately to order, part number 161761. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
by|Apr 12, 2022
Q:Will this work with the moen banbury faucet
by|Jan 20, 2022
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A: Hello Sue S and thank you for your interest in Moen products. The Moen 2-Handle 3-Hole Roman Tub Adjustable Rough-In Valve - 1/2 in. CC Connection will work with the Moen Banbury Roman tub faucet. However, the Banbury Roman Tub faucet has the valve included in the box. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
by|Mar 26, 2024
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Q:Does Moen have a wall mount adjustable width roman tub faucet?
by|Jan 11, 2022
1 Answer
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A: Hello Dave K and thank you for your interest in Moen products. The Moen 4792 2-Handle 3-Hole Roman Tub Adjustable Rough-In Valve - 1/2 in. CC Connection can only be installed in a tub deck. Moen does not offer Wall Mount Roman Tub Valves. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Jan 12, 2022
Q:Does this valve include an anti-scald valve, to prevent hot water temperature over 120 degrees? My plumbing inspector said that is the code in Michigan and if it doesn't, I need to add a valve onto the line going to the facet.
by|Sep 13, 2021
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A: Mine was installed almost 6 years ago. I suggest you write Moen directly.
by|Sep 17, 2021
A: Hello HateRedInspectionCards and thank you for your interest in Moen products. The Moen 2-Handle 3-Hole Roman Tub Adjustable Rough-In Valve - 1/2 in. CC Connection does not have/come with an anti-scald prevention device. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
by|Sep 15, 2021
Q:This product was installed in my bathroom three years ago. Now it is leaking. This is my first time to have the MOEN product problem. I would like to know if the problem can be fixed by DIY. Can you recommend a good article or video to fix the problem? If it's too hard to fix the problem by DIY, Can you recommend a reliable plumber?
by|Aug 20, 2020
1 Answer
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A: Hello FLee and thank you for your interest in Moen products. If the tub spout installed with the 2-Handle 3-Hole Roman Tub Adjustable Rough-In Valve - 1/2 in. CC Connection model 4792 has a drip or there is a leak from the handles you can repair the fixture with new cartridges. If the handles rotate 180 degrees the cartridge number is 1248, if they rotate 90 degrees the part is number 1248. Please contact our Consumer Services Center for warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 9:00 am - 5:30 pm (EST).
by|Nov 15, 2020
Q:does it really make a difference which way the valves connects to the hot water and cold water. can I connect the red marked valve to the cold and vise verse
by|Feb 11, 2020
1 Answer
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A: Hello Jim and thank you for your interest in Moen products. The 2-Handle 3-Hole Roman Tub Adjustable Rough-In Valve - 1/2 in. CC Connection can be installed either way; however, you can remove the red/blue stem extension to keep the hot/cold markings accurate. If you have additional questions, please call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
by|Feb 13, 2020
Q:I have the Moen chateau on my roman tub currently. Will this fit with the valves for the chateau?
by|Dec 2, 2019
1 Answer
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A: Hello Katy14 and thank you for your interest in Moen products. We are happy to assist you with the model T920bn. We will ask that you call us to further discuss the current product installed and the model of interest. Please feel free to call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.
by|Dec 4, 2019
Q:Is this item the high arc model?
by|May 8, 2019
2 Answers
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A: Hello Dennis and thank you for your interest in Moen products. The Kingsley 2-Handle Deck-Mount Roman Tub Trim Kit in Oil Rubbed Bronze (Valve Not Included) includes a high arc spout. If you have additional questions, please feel free to call us at 1-800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).