Questions and Answers for MOEN Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection

A:  Hello Sandy and thank you for your interest in Moen products. The Moen Voss 8 in. Widespread 2-Handle High-Arc Bathroom Faucet in Polished Chrome (Valve Included) includes a warranty with purchase. The drain is not designed to hold water for long periods to avoid stagnant water. If you feel the drain is not installed securely, please contact Moen directly for further assistance at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello MadeIn and thank you for your interest in Moen products. Moen faucets are manufactured with both metal and nonmetal components. Materials used in Moen products is proprietary information and we are not able to disclose this to you. Moen is global company, most products are assembled in the USA with domestic and foreign parts. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).

A:  Hello Architect and thank you for your interest in Moen products. The Moen Align Widespread 2-Handle Bathroom Faucet is designed to fit on an 8-16” center spacing. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello Ronnie and thank you for your interest in Moen products. The Moen 9000 Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection is not compatible with the T5220ORB bidet kit. The valve that is compatible with the T5220ORB bidet kit is model 9265 M-Pact Bidet Valve 8" - 16" Center 1/2" IPS Connection. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

A:  Hello Lynda and thank you for your interest in Moen products. The Moen Kingsley 8 in. Widespread 2-Handle High-Arc Bathroom Faucet Trim Kit in Polished Chrome (Valve Included) handle base is approximately 2.30”. Should you have any additional questions, please contact Moen directly at 800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

A:  Hello Russ and thank you for your interest in Moen products. The Moen Widespread Bathroom Faucet Rough-In Valve, drain assembly is 8 ¼” in total depth and the tail piece is approximately 4” long. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

A:  Hello Dave and thank you for your interest in Moen products. The Moen 9000 and 69000 are the same Widespread Rough In Valve. The only difference is the 69000 is a bulk pack which consists of 6 per carton. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time)

A:  Hello carina and thank you for your interest in Moen products. The Moen 9000 Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS used with older 2 handle Moen Monticello sink faucets will require cartridge number 1224 to stop a drip from the spout. Please contact our Consumer Services Center for technical/warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (EST).