Questions and Answers for MAREY 27 kW, 6.5 GPM ETL Certified 220-Volt Self-Modulating Residential Multiple Points of Use Tankless Electric Water Heater

A:  Hello! A dual 30 amp breaker can serve 30 amps, not 60 amp. The 220-Volt ECO110 unit by MAREY Requires (1) 60 Amp double breaker and provides 11kW of power, being the perfect solution for 1 point of use. This unit must be installed by a professional plumber or electrician to ensure safety and quality. For more details please contact Marey´s customer support at Toll-Free Phone Support - USA: +1 (855) 627-3955 and Email Support: customerservice@marey.com

A:  Hello! MAREY ECO150 14.6kW unit is ideal for up to two simultaneous points of use, increasing the incoming water temperature up to 41°F at a 2.5 GPM water flow rate. However, It will be important to take into consideration where in the US you are located and the incoming water temperature in your region. Please, you can check our temperature map for suggested points-of-use according to geographical area (https://marey.com/product-category/find-a-model/). For any technical assistance you may reach us at: Toll-Free Phone Support - USA: +1 (855) 627-3955 Email Support: customerservice@marey.com. Marey´s working hours is Monday - Friday from 8:30 to 5:30 Eastern Time. Thank you!

A:  Hello! Red: live wire, Black: neutral, Yellow: Ground. Please seek professional assistance to have unit properly installed. Here is a support video to install the Eco110. (https://youtu.be/BLmZfJ6O3Rg). For any technical assistance you may reach us at: Toll-Free Phone Support - USA: +1 (855) 627-3955 Email Support: customerservice@marey.com. Marey´s working hours is Monday - Friday from 8:30 to 5:30 Eastern Time. Thank you!

A:  Hello! Marey ECO110 unit is designed to provide hot water up to 2 points of use (shower and a skin). This unit works in its best performance on the southern region of the USA where the incoming water temperature is higher. Please consult the temperature map for suggested points-of-use according to geographical area (https://marey.com/product-category/find-a-model/ ). For any technical assistance you may reach us at: Toll-Free Phone Support - USA: +1 (855) 627-3955 Email Support: customerservice@marey.com. Marey´s working hours is Monday - Friday from 8:30 to 5:30 Eastern Time. Thank you!

A:  Hello! For the ECO110 unit a 6/3 wire must be used as 2 wires are used for power and 1 for ground. For any technical assistance you may reach us at: Toll-Free Phone Support - USA: +1 (855) 627-3955 Email Support: customerservice@marey.com. Marey´s working hours is Monday - Friday from 8:30 to 5:30 Eastern Time. Thank you!

A:  Hello! Our units are designed to heat cold water only due to the plastic impeller for electric or new gas units and rubber diaphragm for older gas units. You can install either MTANK 2.5 120V or MTANK 4.0 120V instead. Also you can visit our website for more information ( https://marey.com/product-category/productos/electric-water-heater/ ). For more details, reach us from Monday to Friday 8:30 to 5:30 EST at Toll-Free Phone Support - USA: +1 (855) 627-3955 or through email: customerservice@marey.com

A:  Hello! For better assistance, you can reach our technical assistance at: Toll-Free Phone Support - USA: +1 (855) 627-3955 Email Support: customerservice@marey.com. Marey´s working hours is Monday - Friday from 8:30 to 5:30 Eastern Time. Thank you!

A:  Hello! The 220-Volt ECO110 unit by MAREY Requires (1) 60 Amp double breaker and provides 11kW of power, being the perfect solution for 1 point of use. This unit must be installed by a professional plumber or electrician to ensure safety and quality. For more details please contact Marey´s customer support at Toll-Free Phone Support - USA: +1 (855) 627-3955 and Email Support: customerservice@marey.com