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Questions and Answers for Lithonia Lighting Contractor Select LHQM Series 120/277-Volt Integrated LED White and Red Exit Emergency Combo W/9.6V BTRY

Internet #202520046

Model #LHQM LED R M6

Store SKU #295179

Contractor Select LHQM Series 120/277-Volt Integrated LED White and Red Exit Emergency Combo W/9.6V BTRY
(125)Questions & Answers (35)
  • 50-Watt, 4000K, cool white light produces up to 6000 Lumens
  • Lumens can be adjusted to 4000, 5000 or 6000 Lumens
  • Compatible with low voltage and triac dimmers and 120/277V
View Full Product Details

Questions & Answers

35Questions
caret
Q:Will you do installation of emergency exit signs. Does it require license or we can do it ourself?
by|Sep 12, 2018
2 Answers
Answer This Question

A:  You can install it yourself. The maintenance man at the community I manage was able to do it with no issues.

by|May 6, 2023

    A:  Exit/Emergency lights are life safety devices and should be installed according to your local and national electrical codes. Hiring a qualified licensed electrician is always recommended.

    by|May 6, 2023
      caret
      Q:does this exit sign come on automaticlly when power goes out or when lights are turned off
      by|Apr 30, 2018
      2 Answers
      Answer This Question

      A:  This exit sign stays on all the time when connected to AC power line. When AC power is removed (in case of power outage) the battery powers the flood lights along with illuminating the exit sign.

      by|May 5, 2023

        A:  When the power goes out. The battery backup will turn on the lights for up to 90 minutes. When power is restored it will recharge

        by|May 5, 2023
          caret
          Q:Do you can help me in spanish? I instal mi lamp. Before instalation i conec for charge about 1 hour, when finish instalarion im test the lamp but the led lights don work, only work the red lights
          by|Apr 5, 2018
          1 Answer
          Answer This Question

          A:  Yes

          by|May 6, 2023
            caret
            Q:Why do the white lights stay on while the power is on to the sign and the battery is plugged in.
            by|Nov 11, 2017
            2 Answers
            Answer This Question

            A:  The spot lights only come on if the power is interrupted and they will run from the battery illuminating the exit.

            by|May 5, 2023

            A:  We would like to trouble shoot this unit with you. Can you please call 1-800-334-8694.

            by|May 5, 2023
              caret
              Q:why there is no flash light when pressing testing switch. I have LITHONIA 2-Light Plastic LED White Exit Sign/Emergency Combo with LED Heads and Red Stencil, when trying to test it won't work and emergency lights won't respond.
              by|Nov 4, 2017
              2 Answers
              Answer This Question

              A:  If you just installed the light and you are getting no spot lights while pushing the test button it is because you dud not connect the battery wires located in the side of the unit just above the test button.

              by|May 5, 2023

              A:  They don't flash, when power is lost it changes over to the battery back up. The way you can check it, is to hook everything up as a normal install, wait a few mins with the back up battery hooked up, then unhook the main power, if the lights stay on it's working fine. By unhooking the main power you are telling it there is a power outage.

              by|May 5, 2023
              caret
              Q:I just installed the system and all lights remain on. What have I done wrong or how do I correct.
              by|Oct 16, 2017
              2 Answers
              Answer This Question

              A:  You need to plug in the back up battery. The light thinks there is a power failure and is keeping the light on.

              by|May 5, 2023

              A:  Remember this has an emergency ballast and it needs a constant hot wire to charge the batteries. You’re hot and neutral will wire like a regular fixture. Once the power goes off the battery will then kick on. Also you have to wait for it to charge before you determine it’s working properly or not.

              by|Nov 18, 2018
                caret
                Q:Does this hook up to 120 AC? Or is the red Exit sign only powered by battery? If AC pwered, does the external spot lights kick on when lose of power? Thank You
                by|Jul 25, 2017
                2 Answers
                Answer This Question

                A:  Combo units will need to be wired to AC power. Once the power has been applied the EXIT will come on, once power is lost the battery will turn the EXIT and the two side lights on. They will stay on for a minimum of 90 mins. Don't forget to plug the battery up during installation.

                by|May 4, 2023

                  A:  This fixture needs to be hooked up to a 120 volt AC source.

                  by|May 5, 2023
                  caret
                  Q:Where can I find out how to test the Emergency Lights on the outside of the system? When you click the Use and Care words; it shows the SDS, so you have two buttons that show SDS information.
                  by|Jul 17, 2017
                  2 Answers
                  Answer This Question

                  A:  Just disconnect the line voltage and keep the battery in the series. Not sure if there is a test switch.

                  by|Nov 18, 2018

                    A:  There should be a button on the bottom or low on the side that says "test". If the battery is strong you will only see a slight change in the light output.

                    by|May 4, 2023
                    caret
                    Q:We installed this unit yesterday and Exit light came on. Then we plugged in battery and the side lights came on. Everything stayed on then. Today we get a call that nothing is on. Are the side light suppose to stay on constant
                    by|Jun 26, 2017
                    2 Answers
                    Answer This Question

                    A:  Only some of them will be on when it's hooked up to the "house" power and the other lights will come on when the power goes out.

                    by|May 4, 2023

                    A:  No, the side lights should not stay on however, the power should be off when connecting to the unit to power. If the EXIT is not lit then the board has sustained damage. Please call 1-800-334-8694 for replacement board.

                    by|May 4, 2023
                      caret
                      Q:Is there a dusk to dawn sensor
                      by|Jun 21, 2017
                      2 Answers
                      Answer This Question

                      A:  Is there a dusk to dawn sensor? No not on emergency EXIT sign and combo. The EXIT stays on all the time and the two lights on the sides comes on when the power goes out.

                      by|May 4, 2023

                        A:  No but you can wire one in if needed

                        by|May 4, 2023
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                        Light Bulb Type Included

                        Integrated LED

                        Integrated LED

                        Package Quantity

                        1

                        1

                        1

                        1

                        Power Source

                        Hardwired

                        Hardwired

                        Hardwired

                        Hardwired

                        One-Sided/Two-Sided

                        Two-sided

                        One-sided