Q:what do you use to attach it to shower wall? What if the shower wall is not square?
by|Aug 24, 2017
1 Answer
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A: Dear Silvia, we do not recommend you install this shelf in the corner of the shower as it will be too damp and wet for it. Please email lhicustomerservice@lewishymaninc.com or call (800) 860-1677 and ask for The Shelf Expert if you have detailed questions on how to install this shelf. Office hours are M-F from 7:00 a.m. to 5:00 p.m. PST. We are here to help.
by|May 4, 2023
Q:Is this shelf an actual pure white or is it off-white?
by|May 10, 2017
1 Answer
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A: Dear Customer,
This shelf is white.
Thank You
by|May 4, 2023
Q:Example: I have looked at the manual and can't figure out what I did wrong.
by|Jul 23, 2016
1 Answer
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A: Dear Customer,
The maximum weight is 15lbs.
by|May 3, 2023
1 found this answer helpful
Q:What weight will the shelf hold?
by|Mar 30, 2016
1 Answer
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A: Dear Valued Customer,
We do not recommend putting more than 15 lbs on this shelf. If you mount into a stud, you can put approx 20 lbs on the shelf. Best test would be to mount it and pull down with your weight to make sure it is secure into the wall.
Let us know if you need further assistance.
Thank you,
The Shade Expert
by|May 3, 2023
2 found this answer helpful
Q:Hello!
Does this product have one or two brackets? From the images it looks like one, but from the instructions it looks like two. Also, if it is only one bracket, can it be placed on either side of the shelf or just the one shown in the video?
Thanks
by|Feb 24, 2015
2 Answers
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A: Two
by|Feb 11, 2019
A: Dear Customer,
The shelf comes with two wooden brackets which are placed on each side of the shelf, and will meet in the corner of the wall. If you have any additional questions please do not hesitate to ask.
Thank You
by|May 3, 2023
Q:the installation video shows a metal bracket but the instructions show wood blocks. which is it? I would prefer the metal bracket. Please confirm.
by|Feb 11, 2015
1 Answer
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A: Dear Customer,
Thank you for bringing this to our attention. To answer your question the video for that shelf should not be attached to this listing. The proper person has been notified to have this corrected on the website. If you have any additional questions please do not hesitate to ask.
Thank You