Questions and Answers for Lasko Elegance and Performance Adjustable-Height 18 in. 3 Speed White Oscillating Pedestal Fan with Timer and Remote Control

A:  Hi, Thank you for reaching us. We apologize if the unit is making noise. Please try the suggested troubleshooting and cleaning below. First, please power off and unplug the unit for approximately 15-minutes. Please also try plugging into a different plug in a different room after allowing the item to sit unplugged for the recommended 15-minutes. Here is a video that explains this a bit more in-depth: https://www.youtube.com/watch?v=hom3hOU-vHk Here is a link to a video about the cleaning process in case you need any additional guidance. https://www.youtube.com/watch?v=OwoUi_esJbY We appreciate you as a customer and look forward to helping you in any way we can. If it is more convenient you may chat with us on Lasko.com .

A:  Hi, Thank you for reaching us, We don't have the exact size of the motor for this unit. That information is not shared by our engineers. We hope you understand.

A:  Hi, Thank you for reaching is. We hope you are doing great! The remote settings can only power on, change speed settings and set up timer.

A:  It is important to note that while these fans are very versatile, they are metal fans and should not be used in outdoor settings. What can happen? Should you use the item in an outdoor setting, you can run the risk of electric shock should the unit get wet. Also, high moisture environments can lead to rusting of the unit, and its components which can void your warranty. For safety reasons, and to ensure longevity of your item, please use the fan indoors.

A:  Thank you for reaching out to Lasko. The Time Function is an option if you wish the fan to be set for 1,2,or 4 hours. If you want to run the fan continuously do not set the time function.

A:  Hi, newest model of pedestal fan similar to your inquiry are the models, S18640,S18670,S18708,S18924,S18961 and S18965. Please visit our website Lasko.com for the collections of the pedestal fans. Have a great day!

A:  Hi, thank you for reaching out to Lasko. Yes, you may order on the link https://lasko.encompass.com/item/12624498/Lasko/2033668A/ Have a great day!

A:  Hi, On this unit it is not measured, but usually the average decibel of a pedestal fan is 50 decibels, this is about as loud as a soft humming sound.