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Questions and Answers for LG 4.3 cu. ft. High-Efficiency Front Load Washer with Steam in White, ENERGY STAR

Internet #205635505

Model #WM3370HWA

  • Steam Technology generates steam, reducing wrinkles and ironing
  • 10-year manufacturer's limited warranty on Direct Drive Motor
  • 2014 Energy Star most efficient designation

Questions & Answers

179Questions
caret
Q:What is the part number to replace the washer door gasket for this model? Is it MDS47123605 or MDS47123602?
by|Jan 2, 2020
1 Answer
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A:  Part number MDS47123605 is the door boot seal.

by|Jan 3, 2020
    caret
    Q:what would the stackable dryer for this machine? Need electric and ventless. Thanks.
    by|Nov 12, 2019
    1 Answer
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    A:  Any of our 27" 7.4 cu. ft. Smart wi-fi Enabled Electric Dryer with Sensor Dry Technology (Models: DLE3460W, DLEX3900W, DLE3500W, or DLEX3700W) can be stacked onto the ENERGY STAR® Qualified LG 4.3 cu. ft. Ultra-Large Capacity with Steam Technology, Model # WM3370HWA using the 27"LG Laundry Stacking Kit, Model # KSTK1. Regrettably, we do not have any ventless dryers that can be stacked on the washer. All the above-mentioned dryers need to be vented to the outside...^IFV

    by|Nov 14, 2019
      caret
      Q:Can I use liquid starch in the fabric softener Cup?
      by|Jul 23, 2019
      1 Answer
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      A:  You will need to follow the instructions on the liquid starch container for directions on how to use it in the ENERGY STAR® Qualified LG 4.3 cu. ft. Ultra-Large Capacity with Steam Technology, Model # WM3770HWA. Do not add it to the Fabric Softener cup. The instructions for most liquid starch containers instruct you to pause the washing machine when it reaches the final rinse and to add it directly into the tub...^IFV

      by|Jul 24, 2019
        caret
        Q:Hello. How can I order a LG part for me WM3370HWA washing machine?
        by|Apr 29, 2019
        1 Answer
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        A:  Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompassparts.com/ ^CP

        by|Apr 29, 2019
          caret
          Q:My glass door shattered during the spin cycle on my WM3370HWA, can it be fixed?
          by|Jan 25, 2018
          1 Answer
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          A:  Yeas, please give us a call at 1-800-243-0000 or simply send us a direct message on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. ^AC

          by|Jan 25, 2018
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            Q:Where can I download the "LG smart laundry&dw" app that is compatible with this washer? I checked the app store and it is no longer there and the lg smart thinq app doesn't support my washer. Thank you.
            by|Dec 29, 2017
            1 Answer
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            A:  The WM3370HWA is not Wi-Fi, only NFC tag-on. You will only be able to use the NFC feature. If you need assistance, please call 1-800-243-0000. ^AC

            by|Jan 4, 2018
              caret
              Q:Does this have any kind of accessory for washing bathroom rugs/shoes//bulking items so they will spin better?
              by|Dec 28, 2017
              1 Answer
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              A:  We apologize for the inconvenience, we do not sell an accessory with the function you are looking for. ^CP

              by|Jun 23, 2019
                caret
                Q:What years was model WM3570HWA available? Someone would like to give me one with a matching dryer. Just want to know if it’s worth it. 
                by|Dec 19, 2017
                1 Answer
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                A:  The ENERGY STAR® Qualified LG 4.3 cu. ft. Ultra Large Capacity TurboWash™ Washer w/ NFC Tag On, Model # WM3570HWA is a 2016 product...^IFV

                by|Dec 19, 2017
                  caret
                  Q:How much water does my washer use on the delicates cycle?
                  by|Oct 12, 2017
                  1 Answer
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                  A:  The amount used would vary depending on load size. The average cycle for this machine uses 15-20 gallons.

                  by|Oct 12, 2017
                    caret
                    Q:The play/pause button is flashing. My washer won't start. Any suggestions?
                    by|Sep 30, 2017
                    1 Answer
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                    A:  It is suggested to ensure that the CHILD LOCK is deactivated on the unit. This would be done by pressing and holding the PRE WASH button for 3 seconds. If this does not correct the issue, please contact our Customer Interactive Center at 800-243-0000 for additional troubleshooting.

                    by|Oct 3, 2017