Questions and Answers for LG 4.3 cu. ft. High-Efficiency Front Load Washer with Steam in White, ENERGY STAR

A:  Hey there. We can help you with that! The drain pump for your LG washer is 4681EA2001T. You can purchase it here: http://spr.ly/6422b6ck8. For more questions, private message us on social media @LGUSSupport. We're just a DM away!

A:  Hi Randy! The 1E error occurs if the water fails to fill the tub to an adequate level in a specified period. Please check the condition of the faucet and water supply connected to the washing machine. Please refer to the following link for possible resolution options: http://spr.ly/6420kkQUm. Should you need further support, please send us a private message on social media (@LGUSSupport) with your phone, model, & serial number. We're ready to help reach a resolution! ^Chris

A:  Hi there, we appreciate you asking us this question. This unit has two different bearings; their part numbers are 4280EN4001G & 4280EN4001F. Feel free to purchase them through this link in the comment: http://spr.ly/6428VAzRI and http://spr.ly/6422VAzR2. ^Anthony

A:  Hi there, Nathan! Thank you for reaching out. The error code indicates that the motor can't operate properly. This could potentially be due to being overloaded or its possible a foreign object is stuck in the tub.

A:  Hi! This model entered production in 2014, but to see when your unit was built, you'll have to check your serial number! The serial number starts with 3 numbers (first one indicating year of manufacturing followed by 2-digits identifying the month), and if you have any other questions please be sure to call us at 800-243-0000. https://www.lg.com/us/support/help-library/find-my-lg-model-and-serial-number--20152254906058# ^Ian

A:  We regret to read that there is no power to the control panel on your ENERGY STAR® Qualified LG 4.3 cu. ft. Ultra-Large Capacity with Steam Technology, Model # WM3370HWA and we sincerely apologize for any inconvenience. If you have checked the circuit breaker and have checked to ensure that the outlet that the washer is plugged into is in good working order, the machine will need to be inspected by a qualified service technician. You can contact our Support Center at (800) 243-0000 and they can assist you in making arrangements for a repair service, or you can visit our site at https://www.lg.com/us/support/find-service-center to see if there are any LG Authorized Service Centers in near you in your area that you can contact to make arrangements with for a repair service...^IFV

A:  The Pre Wash on the ENERGY STAR® Qualified LG 4.3 cu. ft. Ultra-Large Capacity with Steam Technology, Model # WM3370HWA is suitable for heavily soiled items and washes clothes for 16 minutes. The cycle will go through the following sequence: Soak, agitate, and spin. The washer turns off at the end of the pre-wash cycle...^IFV

A:  Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompass.com/ ^CP