Q:Does this come with the mounting ring that goes between the vessel sink and the countertop? Or d...
by|Dec 5, 2018
2 Answers
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A: No, this product does not include the mounting ring.
by|Dec 6, 2018
A: Thanks for your inquiry.
Our KEF-15000-PU15BN is for the Ventus Faucet and Pop-Up Drain only. Our Glass Vessel sink and Mounting Ring are available separately.
Please feel free to contact us at 1-800-775-0703 or email us at customerservice@kraususa.com with any questions.
Happy to assist.
Best,
Mike
Kraus USA
by|Dec 6, 2018
Q:worried about spout not being low enough in sink and causing too much splashing of water on count...
by|Nov 10, 2018
1 Answer
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A: Hi Deena,
Thanks for your inquiry.
Our KEF-1500 measures 12.63" in height and has become a favorite among many of our customers.
We recommend pairing it with a vessel sink due to the height. Hope this helps.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions. Happy to assist.
Best,
Mike
Kraus USA
by|Nov 12, 2018
Q:Adapter needed
by|Oct 5, 2018
2 Answers
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A: I don't think we needed anything else besides what came with the faucet.The company that installed, never asked or charged for extra material.
It's just beautiful! We loved it.
by|Oct 5, 2018
A: Hello Tony,
Thank you for your inquiry. Please be advised this faucet is compatible with a 3/8" compression. If an adapter is needed we would recommend contacting your local plumbing supply store and they will be able to assist with the part needed. Please contact our customer service team at 1-800-775-0703 or customerservice@kraususa.com if you have any further questions.
Best Regards,
Anna- Kraus USA Customer Support
by|May 6, 2023
Q:Is this faucet available in brushed nickel finish?
by|May 25, 2018
1 Answer
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A: Hi Kathy,
Thanks for your inquiry.
Yes, our KEF-15000 Faucet is available in three finishes: Chrome, Oil Rubbed Bronze and Brushed Nickel. Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com with any questions. Happy to assist.
Best,
Mike
Kraus USA
by|May 5, 2023
Q:Do you have this available in rubbed oiled bronze finish like Lowe's does, and what is cost? Item is Kraus KEF-15000RB.
by|Mar 20, 2017
1 Answer
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A: HI Rick,
Yes - this is available in Oil Rubbed Bronze.
Please inquire with retailer for pricing and availability.
Thanks
by|May 4, 2023
Q:I have a rounded glass vessel sink that will need a mounting ring and the counter top is almost 2...
by|Jan 30, 2017
3 Answers
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A: HI Vee,
Thanks for your inquiry.
The Maximum Countertop Thickness: 1.375"
So, at 2" - it may be too thick.
Thanks
by|May 4, 2023
A: It should be fine. My sink has a deep hole well also. But it has plenty room
by|Mar 29, 2017
A: The drain threaded portion is 2.5 inches so 2 inches should be no problem. As long as the total thickness of sink and counter does not exceed 2.5 inches it should work. The kit comes with a flexible sealing washer to seal on the top between the sink and the drain assembly.
by|May 4, 2023
1 found this answer helpful
Q:what size is the actual drain tube itself? need to know if i have to get a 1 1/4 or 1 1/2 for th...
by|Dec 19, 2016
3 Answers
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A: It will cover well over 2"
by|Mar 29, 2017
A: Thanks for your inquiry.
The drain pipe is 4 inches long and measures 1 1/4" in diameter.
Please reach out to our customer service team if you should have any additional questions.
Thanks
by|May 4, 2023
1 found this answer helpful
A: 1 1/4
by|May 4, 2023
Q:Is the drain a standard size that fits most vessel sinks?
by|Sep 2, 2016
3 Answers
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A: Hello Astra,
Thank you for your inquiry. The drain is 1 & 3/4 inches, it should fit with most vessel sinks. Please let us know if you have any other questions.
Thank you,
Kraus USA