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Questions and Answers for KOHLER San Souci 1-piece 1.28 GPF Single Flush Elongated Toilet in White, Seat Included

Internet #205878665

Model #K-5172-RA-0

Store SKU #1001264539

San Souci 1-piece 1.28 GPF Single Flush Elongated Toilet in White, Seat Included
(26)Questions & Answers (17)
  • Toilet seat included with purchase
  • KOHLER AquaPiston releases water from 360 degrees around
  • Comfort Height offers chair-height seating (about 2 in. taller)
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Questions & Answers

17Questions
caret
Q:toilet will not flush down anything other than pee am i foing something wrong. it pluggs up every time.
by|Oct 21, 2019
2 Answers
Answer This Question

A:  norm, my name is Jessica with Kohler Customer Service. We are sorry to hear of the issue you are experiencing with your K-5172. We design our products with customers like you in mind. We would like to speak with you further and assist with a solution. Please contact our Customer Care Center at 1-800-4KOHLER (1-800-456-4537). Thank you for choosing KOHLER.

by|Oct 22, 2019

    A:  I almost bought this, but our plumbing company convinced me not to. They said these low tanks have weak flushes and to buy one with a higher tank, so there is more gravity to flush. Sounds like they were right :(

    by|Aug 4, 2022
      1 found this answer helpful
      caret
      Q:Does this have a concealed (smooth) trapway?
      by|Aug 7, 2019
      1 Answer
      Answer This Question

      A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Yes; the San Souci features a concealed trapway. Thank you for choosing KOHLER.

      by|Aug 7, 2023
        1 found this answer helpful
        caret
        Q:When you look at the picture, a handler is from the right. How does a specification describe this position of the handler?
        by|Jul 23, 2019
        1 Answer
        Answer This Question

        A:  Hello Ira, my name is Kassi with Kohler Co. I'd be glad to answer your question. When facing the front of the toilet, the handle will be on the right. Thank you for choosing KOHLER.

        by|Jul 25, 2019
          caret
          Q:Does a picture show a right handler feature?
          by|Jul 23, 2019
          1 Answer
          Answer This Question

          A:  Hi Ira, this is Sarah with Kohler Co. I'm glad to address your question. Yes, this toilet, model K-5172-RA-0, features a right hand trip lever. The model K-5172-0 features a left hand trip lever. Thank you for choosing KOHLER.

          by|Jul 24, 2019
            caret
            Q:How wide is the opening in the seat at its widest point? Seems like a crazy question, but on some toilets I nearly fall in ;-).
            by|Jul 19, 2019
            1 Answer
            Answer This Question

            A:  Hello DJMabf, my name is Kassi with Kohler Co. I'd be happy to help. The widest point of the opening on the seat is 8.25". Thank you for choosing KOHLER.

            by|Jul 19, 2019
              caret
              Q:Does it come with a soft-close seat?
              by|Feb 9, 2019
              2 Answers
              Answer This Question

              A:  yes, and it's lovely.

              by|Apr 9, 2019

                A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The toilet seat included with this toilet is model K-4008; it has a Quiet-Close hinge. Thank you for choosing KOHLER.

                by|Feb 10, 2019
                  caret
                  Q:What is the distance between the floor and the underside of the tank?
                  by|Feb 8, 2019
                  1 Answer
                  Answer This Question

                  A:  Hello UWSplumber, my name is Tiffany with Kohler Co. I am happy to answer the question about the San Souci toilet tank. From the bottom of the tank to the floor is approximately 14.5". Thank you for choosing KOHLER.

                  by|Feb 8, 2019
                    caret
                    Q:Is this an assist commode? If not does kohler make an assist commode?
                    by|Jan 9, 2018
                    3 Answers
                    Answer This Question

                    A:  No, this is not an assist commode.

                    by|May 5, 2023

                      A:  No. You may be able to buy a frame to put around it but as it is sold it is simply a standard toilet.

                      by|May 5, 2023

                        A:  Mack, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, K-5172-RA-0 is not a assist commode nor does Kohler manufacture one. Thank you for choosing KOHLER.

                        by|May 5, 2023
                          caret
                          Q:How do I know what's right from left?
                          by|Jul 27, 2016
                          1 Answer
                          Answer This Question

                          A:  Hello, my name is Jay with KOHLER Customer Service. I am happy to assist you with your toilet question. The 5172-RA-0 has a right hand trip lever. The 5172-0 would have a left trip lever. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

                          by|May 3, 2023
                            2 found this answer helpful
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