This is an excellent toilet. It is comfortable, looks nice and trim, and has a good flush. We've had it for a month and will be buying another one for our second bathroom.
by
Verified Purchase
May 24, 2022
Awesome toilet
I recently bought this chair height toilet with a bidet seat for my wife. Without giving tmi it flushes great, looks great. is a great toilet. I have put it to the test. For those saying it will not flush I wonder if they are pushing the handle down lol.
by
Recommended
Apr 28, 2022
It's nice. Streamlined. Modern.
Smaller than I expected.
I'm not sure why...
It's nice. Streamlined. Modern.
Smaller than I expected.
I'm not sure why it was so expensive though.
by
Verified Purchase
Apr 19, 2022
Perfect toilet. Flushes well. Fits in nicely. Would buy it...
Perfect toilet. Flushes well. Fits in nicely. Would buy it again
by
Verified Purchase
1 found this review helpful
Mar 9, 2022
Overall look and performance are good. It flushes fast and...
Overall look and performance are good. It flushes fast and clean with little water compared to my old toilet. I am pleased overall. The only complaint i have is the toilet seat. It is not as comfortable to sit on. I wish it comes with a better seat.
by
Verified Purchase
Jul 5, 2021
Comfort height toilet is the best!
This is our second comfort height toilet. I didn't realize I ordered the one with a right-hand trip lever, but just like the first toilet, this one is great in all aspects. We like these Kohler products so much, we will be ordering a third for our newest bathing this autumn.
by
Verified Purchase
Recommended
Customer review from kohler.com
Jun 10, 2021
Plumber installed...he had never seen the handle on the right...
Plumber installed...he had never seen the handle on the right side before...
by
Verified Purchase
1 found this review helpful
Apr 11, 2021
nice quiet low profile tank very pleased...
nice quiet low profile tank very pleased
by
Verified Purchase
Oct 29, 2020
Toilet has a sleek modern look, was easy to install and flushes better than any toilet we have ha...
Toilet has a sleek modern look, was easy to install and flushes better than any toilet we have had using very little water. Love it!
by
Verified Purchase
Recommended
Aug 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 4, 2020
Nice low scale. Great for smaller space. Good lines and...
Nice low scale. Great for smaller space. Good lines and function with slow close.
by
Verified Purchase
1 found this review helpful
Mar 3, 2020
Toilet is fine, but the toilet seat is not that...
Toilet is fine, but the toilet seat is not that great comfort, just wondering if I can put a more comfortable seat like I have on my other KOHLER toilet.
by
Verified Purchase
3 found this review helpful
Feb 5, 2020
Great and exactly what we wants ...
Great and exactly what we wants
by
Verified Purchase
Dec 19, 2019
Looks nice. I like the height & shape.
Looks nice. I like the height & shape.
by
Verified Purchase
Recommended
1 found this review helpful
Dec 10, 2019
This toilet deserves five stars!!! One of the best...
This toilet deserves five stars!!! One of the best looking toilets you can purchase. Very stylish design.
by
Verified Purchase
Nov 27, 2019
Great seat, comfy, good seat height, back is right height,...
Great seat, comfy, good seat height, back is right height, easy cleaning BUT it gets clogged! Nothing but TP & what comes out my body goes into the bowl, yet I somehow clogged it up. I know this thing can flush golf balls, but I don't crap golf balls. $600, Wasted! Don't buy this.
by
Response from Kohler Product ExpertDec 2, 2019
Hi EWS, this is Sarah with Kohler Co. I'm truly sorry to hear your San Souci toilet has clogged. We suggest using a Force Cup Plunger which will allow you to get proper suction on this toilet. A plunger of this style can be seen online here: http://goo.gl/6oNRRt. While this type of plunger will work well to remove a clog, we would like to provide troubleshooting tips to prevent a clog in the future. We first recommend that you check the canister chain inside the tank. The chain connecting to the trip lever should be taut. If there is any slack, it should be tightened to remove the slack. The water level can also be checked. The water level in the tank should be at the water line which is marked on the inside back wall of the tank or on the flush valve. The refill tube can be checked as well. It should be connected at both ends connecting the fill valve to the center of the canister valve. If either end is disconnected, it should be pushed back into place. If you are still having problems or have any questions, please contact our Customer Service team at KohlerCustServ@kohler.com. We are glad to help! Sincerely, Sarah S. KOHLER Customer Service
Verified Purchase
2 found this review helpful
Oct 21, 2019
crap
it you buy it for looks its great if functional use it sucks you plunge it every time you take a 2
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Response from Kohler Product ExpertOct 22, 2019
Hi norm, this is Sarah with Kohler Customer Service. I'm sorry to hear you have to plunge your San Souci toilet regularly. This is nothing you should expect when you select a Kohler toilet. We would like to make a few suggestions that we feel will help to improve the performance of your toilet. The chain connecting to the trip lever should be taut. If there is any slack, it should be tightened to remove the slack. The water level can also be checked. The water level in the tank should be at the water line which is marked on the inside back wall of the tank or on the flush valve. The refill tube can be checked as well. It should be connected at both ends connecting the fill valve to the center of the canister valve. If either end is disconnected, it should be pushed back into place. If you are still having problems or have any questions, please contact our Customer Service team at KohlerCustServ@kohler.com. We are glad to help! Sincerely, Sarah S. KOHLER Customer Service
Jul 23, 2019
Beautiful product. Love it. This product more than meets my expectations, so far. Had it for a sh...
Beautiful product. Love it. This product more than meets my expectations, so far. Had it for a short time.
by
Verified Purchase
Recommended
Jun 23, 2019
Pleased with fixture so far.Has reasonable amount of flush capability,...
Pleased with fixture so far.Has reasonable amount of flush capability, considering it is a gravity and low flow toilet.Flushing mechanism got stuck periodically, which prevented the water from shutting off. Wasting water in the process, if you left the room without knowing it had happened!Customer service recommended shortening the chain on the lever to alleviate the possibility of the excess being caught on the fill piston. It seems to have solved the issue so far.
by
Verified Purchase
May 7, 2019
The new design is very modern looking and the flushing mechanism is also a new design that has a ...
The new design is very modern looking and the flushing mechanism is also a new design that has a feeling of a commercial grade product.
by
Verified Purchase
Recommended
Apr 10, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 9, 2019
sleek. easy to clean. efficient. what a glorious throne upon which to do one's business. highly r...
sleek. easy to clean. efficient. what a glorious throne upon which to do one's business. highly recommend. <3
by
Verified Purchase
Recommended
Jun 12, 2018
Looks nice;comfort height is good...
Looks nice;comfort height is good
by
Verified Purchase
Jun 4, 2018
I love the 1 piece design. Howwever, the flushing mechanism...
I love the 1 piece design. Howwever, the flushing mechanism doesn't close off. The water continues to run until we lift the tank cover & stop it.
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Response from Kohler Product ExpertJun 4, 2018
Hi Susan, this is Laura with Kohler Co. I am sorry your toilet is not shutting off at the end of the fill cycle. Typically this is due to debris, typically mineral deposits, which have come through the line and lodged in the fill cap, blocking the seal from closing. Here is a link to instructions to clean out the fill valve cap and seal: http://bit.do/embx5 Please contact our Customer Service team at KohlerCustServ@Kohler.com if this does not correct the issue. We're glad to help! -M. Laura K., KOHLER Customer Service