Q:Is this drain compatible with the Sterling Traverse (Model # 71171710-0-T) bathtub?
by|Apr 3, 2024
1 Answer
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A: hank, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, K-7213 is not recommended for 71171710-0-T; the recommended drain is K-11660. Thank you for choosing Kohler.
by|Apr 3, 2024
Q:After professional installation, I noticed that I need to turn the overflow control knob to the left to close the drain, and to the right to open the drain. Isn't this backwards? If so, does it matter?
by|Mar 27, 2024
1 Answer
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A: Hi Debbie, this is Vikrant with Kohler Customer Service. I am glad to address your question. It is installed backwards but it will work. Thank you for choosing Kohler.
by|Mar 28, 2024
Q:What is the diameter of the drain lid?
by|Mar 24, 2024
1 Answer
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A: Hi Leslie, this is Sarah with Kohler Customer Service. I am glad to address your question. The drain stopper measures 2-3/4" in diameter. Thank you for choosing Kohler.
by|Mar 26, 2024
Q:How does the drain stopper secure into the drain assembly? Does it just sit loosely on the actuator?
by|Mar 17, 2024
1 Answer
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A: Hi Patrick, this is Vikrant with Kohler Customer Service. I am glad to address your question. The following video shows how drain stopper is secured into the drain assembly : https://tinyurl.com/26tna454. Thank you for choosing Kohler.
by|Mar 18, 2024
Q:Is this a standard overflow drain?
by|Feb 9, 2024
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A: Hi Neve, this is Sarah with Kohler Customer Service. I am glad to address your question. Each bath may require a specific size bath drain. This bath drain is for baths 14" (356 mm) to 21" (533 mm) deep from the center of the bath overflow outlet to the center of the bath drain outlet. Thank you for choosing Kohler.
by|Feb 12, 2024
Q:Will this fit the K-1150-LA-0 tub?
by|Dec 19, 2023
1 Answer
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A: Hi Melissa, this is Sarah with Kohler Customer Service. I am glad to address your question. The following drain is recommended with this bath: K-11677 Bath Drain. Thank you for choosing Kohler.
by|Dec 20, 2023
Q:Are the overflow and drain push or turn?
by|Nov 8, 2023
1 Answer
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A: Hello Andrea, this is Keisha with Kohler Co. I am happy to address your question. 7213-BL is a cable drain and the overflow will rotate so the stopper opens and closes. Thank you for choosing Kohler.
by|Nov 8, 2023
Q:Can the stopper be replaced with a strainer?
by|Sep 12, 2023
1 Answer
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A: Hi Paul, this is Sarah with Kohler Customer Service. I am glad to address your question. At this time, we do not offer a strainer which can replace the stopper. Thank you for contacting Kohler.