Q:Is there extensions to be able to mount to material 2.5 inches thick?
by|Feb 27, 2024
1 Answer
Answer This Question
A: Hi Jaso, this is Sarah with Kohler Customer Service. I am glad to address your question. The 1131486 deep rough in kit will provide an adequate installation of the Bancroft on a maximum thickness of 2.5" deck/sink material. Thank you for choosing Kohler.
by|Feb 28, 2024
Q:the water tube that connects the faucet handle to the t-shaped attachment seems to kink. Will this be fine when it has water in it?
by|May 6, 2021
1 Answer
Answer This Question
A: Hi 31648, this is Sarah with Kohler Customer Service. I'm glad to address your question. The hot and cold supply lines should be looped if they are too long; this is shown in the installation guide here https://bit.ly/3f1r3Yr Please call our Customer Service team at 1-800-4KOHLER with any questions. Thank you for choosing Kohler.
by|May 8, 2021
Q:do you need a special tool to remove change the areator?
by|Apr 24, 2021
2 Answers
Answer This Question
A: Hello Joseph, my name is Kassi with Kohler Co. I'd be happy to answer your question. The K-10577-4-CP has a threaded aerator that just turns counterclockwise to remove. Thank you for choosing Kohler.
by|Apr 24, 2021
A: No, a standard Kohler one will work.
by|Apr 24, 2021
Q:Does the 10577-4-CP come with metal pop-up and tailpiece? If not, what would be the part number for one that does
by|May 21, 2020
1 Answer
Answer This Question
A: Hello, this is Keisha with Kohler Co. I would be happy to answer your question. When purchasing a Kohler bathroom faucet, a drain will be included. Thank you for choosing Kohler.
by|May 23, 2020
Q:My original question was whether this faucet was any different than the same faucet from a plumbing supply company. First answer from a Kohler rep was that the unit from Home depot has plastic drain pieces that would be metal if purchased from a plumbing supply company. Then another Kohler rep answered saying they were exactly the same and the first answer was removed. So which is it? Is it the exact same or does the one from Home Depot have plastic drain pieces?
by|Oct 19, 2017
1 Answer
Answer This Question
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. If the faucets have exactly the same model number, this includes letters and numbers, the faucets will be the same. Some faucets do have plastic drains; there will likely be an "R" in the model number indicating the faucet is a retail faucet. Because of the many places our faucets are available, it's best to check that the faucet has what you are looking for. Thank you for choosing KOHLER.
by|Sep 4, 2019
1 found this answer helpful
Q:Is this faucet from Home Depot any different than the same faucet from a plumbing supply company?
by|Oct 17, 2017
1 Answer
Answer This Question
A: Stlou, my name is Sarah with Kohler Co. I'm glad to answer your question. The faucet is identical to one purchased from a plumbing supply company if the model numbers are identical. Thank you for choosing KOHLER.
by|May 5, 2023
Q:Replacing Kohler faucet whose total depth is 6.5 inches. From edge of sink to tip of facuet is 4 inches. What size would be exact replacement?
by|Apr 22, 2014
1 Answer
Answer This Question
A: Hello, my name is Julie with KOHLER Customer Service. I am happy to assist you with your faucet question.
I am sorry. The length of faucet that is needed for your application is no longer available in the Vibrant French Gold finish. May I suggest the Devonshire K394-4 WHICH HAS A 6 3/8 spout or the Artifact K72760 which has a 6 5/8 spout.
Please work with your local Home Depot for pricing and availability on this product.
Thank you for your inquiry and choosing the Bold Look of KOHLER.
by|May 3, 2023
Q:I am buying the Kohler Bancroft 8 inch widespread faucet
by|Mar 22, 2013
1 Answer
Answer This Question
A: Thank you for your inquiry.
There are no additional items needed for the 10577-4-cp.
Bancroft®
Inspired by the traditional elegance of early 1900s American design, Bancroft brings a classic silhouette to the bathroom. This Bancroft bathroom sink faucet features two metal lever handles for precise temperature control, and a slightly curved spout with an aerator. Easy-to-install and leak-free UltraGlide™ valves and a pop-up drain and tailpiece complete the set.