A: We offer a variety of Installation Instructions and How to Videos on our website at jeld-wen.com. If our written instructions and videos do not provide the needed assistance, we encourage homeowners to consult with a professional as JELD-WEN does not offer installation support via email or telephone.
by|Mar 25, 2020
Q:What is the privacy rating of this door?
by|Jan 26, 2020
1 Answer
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A: The Idlewild glass has a privacy rating of 9. Please contact your local Home Depot store for ordering and availability. Thank you for letting us assist you.
by|Jan 28, 2020
Q:How does one get color samples of the prefinished door colors?
by|Dec 5, 2019
1 Answer
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A: Dear Valued Home Depot Customer, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Dec 13, 2019
Q:What color is the interior side of the door/
by|Dec 4, 2019
1 Answer
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A: The JELD-WEN 36 in. x 80 in. 3/4 Lite Idlewild Mesa Red Painted Steel Prehung Right-Hand Inswing Front Door will be mesa red on both sides. Thank you for your inquiry today.
by|Dec 4, 2019
Q:Can you see outside from the inside?
by|Dec 2, 2019
2 Answers
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A: No, you can't see outside from the inside.
by|Dec 3, 2019
A: The JELD-WEN 32 in. x 80 in. 3/4 Lite Idlewild Black Painted Steel Prehung Left-Hand Inswing Front Door w/Brickmould has a glass privacy rating of 9, meaning that very little can be seen through this glass from either the inside or outside. Thank you for you inquiry today.
by|Dec 3, 2019
Q:is it possible to get this door with clear glass instead of the decorated panel?
by|Nov 29, 2019
1 Answer
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A: JELD-WEN may be able to provide a custom order for the 3/4 Lite Idlewild Dark Chocolate Painted Steel Prehung Left-Hand Inswing Front Door w/Brickmould with the glass insert you are looking for.. Please see your local Home Depot store for ordering and availability. Thank you for letting us assist you today.
by|Dec 3, 2019
Q:It states that it has insulated glass. Does that mean it is double glass?
by|Aug 2, 2019
1 Answer
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A: The decorative glass in the 36 in. x 80 in. 3/4 Lite Idlewild Black Painted Steel Prehung Right-Hand Inswing Front Doo will be double paned. Thank you for your inquiry today.
by|Aug 2, 2019
Q:Can someone recommend a matching storm door?
by|Jul 7, 2019
1 Answer
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A: JELD-WEN does not recommend adding a storm door to our products. Storm Doors can absorb heat unevenly which may damage the door. A storm door may be added to our products, however please keep in mind that adding a storm door may result in a warranty claim being denied. Thank you for your inquiry.
by|Jul 8, 2019
Q:Is the glass see-through? I want the natural light it offers but dont want my privacy exposed to anyone that stands at my door.
by|Apr 5, 2019
1 Answer
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A: The Idlewild glass has a privacy rating of 9. The maximum privacy number is 9, which means this particular glass has the highest level of obscurity available.
by|Apr 8, 2019
Q:Does this door allow a fair amount of light to come through?
by|Feb 8, 2019
1 Answer
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A: Yes, this 3/4 lite door will provide an abundance of light