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Questions and Answers for JELD-WEN 39.5 in. x 53.5 in. V-2500 Series Brown Painted Vinyl Double Hung Window with BetterVue Mesh Screen

Internet #205664099

Model #THDJW144401124

  • Brown vinyl double hung window includes removeable nail fin frame
  • Double hung window comes with energy efficient Low-E 366 glass
  • Includes accidental glass breakage warranty

Questions & Answers

15Questions
caret
Q:Are these brown on the inside and outside?
by|May 8, 2017
1 Answer
Answer This Question

A:  Thank you for a good question. The brown color is applied to the exterior surfaces of the window only. The color is applied using a controlled process of painting automotive grade paint to a careful prepared window. Due to the operations required for the window to function, we do not paint the interior surfaces that could show signs of wear over time if they were painted.

by|May 4, 2023
    caret
    Q:can this window frame be painted? I need brown exterior and almond interior
    by|Mar 4, 2017
    2 Answers
    Answer This Question

    A:  Yes, this can be painted.

    by|May 4, 2023
      1 found this answer helpful

      A:  Thank you for a good question. It is not recommended to alter this window by applying any paint to it in the field. If you are interested in some factory-supplied color options for this window, JELD-WEN offers select colors through the special order catalog program at your local Home Depot store. The exterior (only) vinyl parts of this window may be white, almond, desert sand, and a small selection of applied exterior only colors including black, chestnut bronze, and dark chocolate. Please visit your local store and allow a Home Depot Millwork Associate to assist you.

      by|May 4, 2023
        3 found this answer helpful
        caret
        Q:color specification for exterior Bronze windows Need to match with wood trim
        by|Jan 23, 2017
        1 Answer
        Answer This Question

        A:  Thank you for allowing us to assist you today. Since color is a subjective feature, we encourage you visit a store near you so you may compare in-person your wood trim with product color samples in store. You may also view colors on www.homedepot.com as well as: http://www.jeld-wen.com/en-us/products/windows/styles/double-hung/builders-vinyl-double-hung-window These on-line options may be difficult to compare and work with depending on you computer monitor, lighting, and resolution.

        by|May 4, 2023
          caret
          Q:Can the screens stay in year-round or do they need to be removed for winter and replaced with a storm window?
          by|Sep 29, 2016
          1 Answer
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          A:  The screens can stay in all year round, storm windows are a thing of the past, they were important when windows were single glazed, now all windows are double and triple paned, no need for storm windows

          by|Jul 24, 2020
          caret
          Q:What is the warranty and who would install them
          by|Apr 24, 2016
          2 Answers
          Answer This Question

          A:  We will be doing it ourselves.

          by|May 3, 2023
            1 found this answer helpful

            A:  Thank you for allowing us to assist you today. This window installs with relative ease and minimal expense (depending on existing conditions) as an average do-it-yourself project. Please follow this link to review our typical installation instructions: http://9dc159b43a66b1fe0a49-bd2073f7c8dbd16f36eed639782493f0.r48.cf1.rackcdn.com/17/JII001.pdf . Home Depot also offers installation service for our windows and doors if you are interested. Still another option would be to hire a licensed contractor to do the work for you. Copies of our warranty are located on our website using the following link: http://9dc159b43a66b1fe0a49-bd2073f7c8dbd16f36eed639782493f0.r48.cf1.rackcdn.com/3585/Window_Warranty_Eff_02-01-2014_Cert.pdf .

            by|May 3, 2023
              5 found this answer helpful
              caret
              Q:cleaning double hung windows
              by|Sep 16, 2015
              1 Answer
              Answer This Question

              A:  The instructions for care and maintenance are available on the products page.

              by|May 3, 2023
                caret
                Q:Attaching two or more windows together.
                by|Aug 4, 2015
                1 Answer
                Answer This Question

                A:  Thank you for allowing us to assist you today. This window is sold as a single opening only and intended for installation accordingly. Mulling or connecting multiple windows like this together is an option available only through the in-store special order catalog. We handle the process for mulling windows in the factory very carefully to ensure proper procedures are followed for weather-proofing mulled windows and patio doors. Please visit a local store near you for assistance in quoting and/or ordering.

                by|May 3, 2023
                  4 found this answer helpful